Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Summary
Our growing remote operations team is seeking motivated and organized individuals to join us as Travel Coordination Specialist. In this role, you'll work closely with clients to help manage travel plans, oversee reservation details, and support the coordination process to ensure trips are planned accurately and efficiently.
This opportunity is ideal for individuals who enjoy customer interaction, organization, and problem-solving while working in a flexible remote environment. Comprehensive training and ongoing guidance are provided, making this role suitable for both beginners and those with previous support experience.
Responsibilities
Assist clients with trip planning needs, travel preferences, and scheduling requests
Coordinate travel arrangements including hotels, flights, cruises, transportation, tours, and activities
Review and compare travel options through approved supplier and reservation systems
Keep clients informed regarding booking confirmations, itinerary updates, and travel timelines
Respond to questions and support requests through phone, email, and digital communication platforms
Help manage itinerary changes, reservation modifications, and follow-up communication
Maintain detailed and organized client records within internal systems
Monitor supplier updates, promotions, and destination information to support client planning
Participate in virtual onboarding sessions, training workshops, and ongoing development programs
Qualifications
Excellent communication and customer service skills
Strong organizational abilities and attention to detail
Comfortable working independently and managing multiple tasks remotely
Familiarity with email, web-based systems, and basic computer applications
Reliable internet connection and professional communication habits
Self-motivated with a positive and adaptable mindset
Interest in travel, hospitality, coordination, or customer support roles
Must be at least 18 years old
Must reside in the US, UK, Spain, Australia, Mexico and other qualifying regions
What We Offer
100% remote work opportunity
Flexible scheduling options
Structured onboarding and guided training resources
Continued mentorship and professional development support
Access to supplier partnerships, booking systems, and travel tools
Eligibility for travel-related discounts, perks, and incentive programs
Career growth opportunities within an expanding remote team