Position Overview
We're continuing to grow our virtual team and are seeking proactive, detail-focused individuals to join us as Travel Concierge Support Specialist. In this role, you'll assist clients behind the scenes by helping coordinate travel plans, organize key details, and ensure each step of the journey is handled smoothly.
You'll play an important part in delivering a high-quality experience by keeping plans organized, communicating clearly, and supporting clients throughout the process. This opportunity is ideal for individuals who enjoy working with people, managing logistics, and operating in a flexible remote environment.
What You Will Be Doing
Connect with clients to gather trip details, preferences, and timelines
Support the coordination of travel arrangements including accommodations, transportation, and activities
Keep clients informed with timely updates on reservations and next steps
Review available options and provide clear, helpful information
Respond to inquiries through email, phone, and online communication platforms
Assist with itinerary changes, follow-ups, and service-related requests
Maintain organized and accurate records within internal systems
Participate in onboarding and continuous training programs
What This Role Offers
100% remote work environment
Flexible scheduling to fit your lifestyle
Guided onboarding to help you get started confidently
Ongoing training and skill development
Access to travel tools, systems, and supplier networks
Incentive opportunities and travel-related perks
Room for growth within a supportive team
What We Are Looking For
Strong communication skills and a service-oriented mindset
Highly organized with attention to detail
Ability to manage multiple tasks independently
Comfortable using basic computer systems and online tools
Reliable internet connection
Willingness to learn and adapt
Requirements
Must be at least 18 years of age
Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions