Tekion Performance Consultant

Job DetailsPosition Type: Full TimeJoin the Leader in Dealership IT Helion Technologies is the nation’s largest and fastest-growing IT Managed Services Provider dedicated exclusively to the automotive, heavy-truck, and RV dealership industry. For over 20 years, we’ve set the standard for dealership IT—delivering superior support, secure infrastructure, and innovative solutions that keep our clients running at full speed. Today, our team of 100+ skilled technicians supports over 35,000 end users across nearly 40 states, making Helion the industry’s go-to partner for technology, cybersecurity, and compliance. We’re not just growing — we’re shaping the future of dealership IT. Work From Anywhere, Grow Everywhere At Helion, you’ll be part of a high-performing team that values expertise, collaboration, and continuous learning—all while enjoying the flexibility of working from home. Why You’ll Love Working Here We invest in our people with: Work From Home for most positions Paid certification training materials & exam reimbursement 100% company-paid medical premiums (individual coverage) + company-funded HRA Dental & Vision Insurance Paid Time Off, Paid Holidays, and Paid Maternity/Paternity Leave 401(k) with company match Company-paid Life & Long-Term Disability insurance Supplemental life & short-term disability options …and more! If you want to work with a growing, industry-dominant company that supports both your career and your well-being—while giving you the flexibility to work from the comfort of your home—Helion Technologies is where you belong. Visit Helion.jobs to learn more today! Position Overview and Qualifications: Helion Technologies is the leading managed service provider dedicated to the automotive industry. We help dealerships operate more efficiently through best-in-class IT services, strategic consulting, and deep expertise in dealership technology platforms. As dealerships continue transitioning to modern platforms like Tekion’s Automotive Retail Cloud (ARC), Helion is expanding its consulting capabilities to help clients optimize operations and fully leverage the power of the Tekion platform. Position Overview The Tekion Performance Consultant will serve as a strategic advisor to Helion clients, helping dealerships improve operational efficiency and profitability by maximizing the capabilities of the Tekion platform. This role is highly consultative and client-facing. The ideal candidate brings first-hand dealership operational experience, combined with a deep understanding of Tekion and how it supports dealership workflows across departments. Rather than focusing solely on implementation, this role focuses on performance optimization — helping dealerships align their operational processes with Tekion’s capabilities to drive measurable improvements across fixed operations, variable operations, and financial reporting. Key Responsibilities Client Advisory & Operational Consulting Serve as a trusted advisor to dealership leadership including Dealer Principals, General Managers, and department leaders. Evaluate dealership workflows and identify opportunities to improve efficiency, reporting accuracy, and profitability using Tekion. Provide consultative guidance on how dealerships can best leverage Tekion functionality to support their business objectives. Tekion Platform Optimization Advise clients on best practices for utilizing Tekion modules including service, parts, CRM, accounting, and sales. Help dealerships move beyond basic system usage to fully optimized operational workflows. Identify gaps in process alignment and recommend improvements that leverage Tekion’s capabilities. Dealership Operations Expertise Apply deep knowledge of dealership operations, with particular emphasis on fixed operations (service and parts). Help dealership teams align real-world processes with system capabilities. Provide guidance on reporting, operational visibility, and performance tracking within Tekion. Systems & Integration Awareness Understand how Tekion interacts with OEM integrations, third-party vendor systems, and dealership technology stacks. Provide guidance during DMS transitions or system changes that impact dealership workflows. Coordinate with Helion’s technical teams and client stakeholders to ensure system alignment. Transition & Project Support Support Helion’s project management team during dealership transitions to Tekion. Provide subject matter expertise during onboarding and operational alignment phases of DMS migrations. Help coordinate communication between dealership teams, DMS providers, and IT stakeholders. Practice Development Contribute to the growth of Helion’s Tekion consulting capabilities. Help develop best practices, playbooks, and frameworks for Tekion optimization engagements. Identify opportunities to expand consulting services with existing Helion clients. QualificationsRequired Direct experience working in automotive dealership operations (service, parts, accounting, or dealership leadership). Strong working knowledge of the Tekion Automotive Retail Cloud (ARC) platform. Deep understanding of dealership workflows, particularly within fixed operations. Experience advising dealership leadership or department managers on operational improvements. Excellent communication skills with the ability to translate system capabilities into real business outcomes. Preferred Experience supporting or participating in a DMS transition to Tekion. Familiarity with dealership financial reporting and operational KPIs. Experience working with dealership system integrations and third-party vendors. Background in dealership management, consulting, or operations leadership. What Makes This Role Unique Opportunity to help shape Helion’s Tekion consulting and performance optimization practice. Direct impact on dealership operational efficiency and profitability. Highly visible client-facing role working directly with dealership leadership teams. Collaboration with Helion’s Tekion Enablement Manager to deliver a complete Tekion client experience.