Technology Training Instructor - Manhattan

Overview The New York Public Library (NYPL) is looking for a talented tech instructor/trainer to join the TechConnect team and help New Yorkers improve their digital literacy. This position is for someone interested in community development through education. You will be supporting adult learners of diverse cultures, educational backgrounds, and careers to explore and engage with technology. NYPL offers technology classes, both online and in-person, at more than 80 libraries across the Bronx, Manhattan, and Staten Island. Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more. We are looking for someone we can count on to: Own : Facilitating technology workshops primarily online, and in person Teach : Adult learners attending TechConnect classes, as well as staff looking to upskill to deliver TechConnect programming Learn: New and emerging technologies to be incorporated into classroom content Improve : Library patrons’ learning experience and knowledge of emerging technologies Some expectations for this role are that within: 1 month , this person will: Onboard, visit branches, interact with stakeholders, including Library Managers, create goals with their manager 3 months , this person will: Teach 2 to 3 classes each day, monitor class attendance, and contribute to departmental projects 6 months and beyond , this person will: In addition to teaching classes, the Tech Training Instructor will research topics for new classes, identify gaps in service, and support NYPL initiatives Responsibilities As a Tech Training Instructor, you will: Design, schedule, promote, and conduct instructor-led technology training classes primarily online, and in-person when needed Prepare equipment and materials for training, create and/or update materials as needed Use effective classroom training techniques, promote active learning, adapt instruction to meet the needs of learners, and encourage individual practice Collaborate with other Technology Instructors to continuously enhance technical instructional delivery, presentation skills, and content Provide attendance reports of all classes conducted Assist with digital literacy training for other library staff Performs ad-hoc project-related duties as required Required Education, Experience & Skills Required Education & Certifications Bachelor’s degree or 4+ years of additional related experience Required Experience 2+ years of experience teaching/instructing/training adults how to use technology products and services Required Skills Ability to instruct in a “hands-off” manner, letting users learn by doing Ability to teach in person and online Extensive knowledge of Mac and PC platforms Strong aptitude for learning new and emerging technologies quickly Demonstrated ability to use and provide assistance for: Windows 10 and MS Office Adobe CC HTML/CSS and/or Python Video editing and/or audio production software Managerial/Supervisory Responsibilities None More... Core Values All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues Be Resourceful in solving problems Be Curious in all aspects of your work Be Welcoming and Inclusive Work Environment Public library setting Telecommuting Physical Duties Lifting boxes and equipment up to 30 lbs may be required May require travel within NYC Pre-Placement Physical Required? No Union/Non Union Non-Union FLSA Status Non-Exempt Schedule 35 hours per week; Tuesday-Saturday from 10:00am to 6:00pm Evening hours may be required Hybrid schedule; 1-2 days remote as needed This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.