Technology Specialist

Heritage Civil Works is Hiring: Technology Specialist (Remote) $35 $50/hr | 3+ Years Experience | Full Benefits | LI-Remote At Heritage Civil Works, innovation isn't just what we deliver its how we operate. As a leading civil engineering firm serving high-impact industries like pollution control, power generation, aerospace, and biotechnology, we rely on advanced technology and smart systems to stay at the forefront of engineering excellence. We are looking for a Technology Specialist who understands the backbone of modern operations someone who can implement and support the tech tools, platforms, and systems that keep our global team running seamlessly. This is a hands-on, mission-critical role that blends technical know-how with solution-driven thinking. What You'll Be Responsible For: - Support and Maintain Tech Infrastructure: Handle daily support for hardware, software, and remote collaboration tools ensuring uptime, stability, and security across all platforms. - Systems Administration: Manage cloud-based systems, file sharing platforms, and workflow automations. Monitor usage, maintain best practices, and keep tools integrated and optimized. - Troubleshooting & Helpdesk Management: Serve as the first point of contact for technical issues, resolving them quickly and efficiently. Coordinate with vendors and escalate as needed. - Tech Enablement for Teams: Onboard new employees with the tools and training they need. Keep internal documentation up to date, and help teams adopt and adapt to new technologies. - Data Security & Compliance: Help ensure secure workflows, system backups, access controls, and company-wide compliance with security policies. - Tool Evaluation & Implementation: Research and recommend new tools or improvements that boost productivity and reduce friction across departments. - Collaborate Across Teams: Work closely with Operations, Engineering, and HR to ensure systems align with business needs and help streamline performance. Who You Are: - A technology generalist with deep troubleshooting abilities and strong knowledge of cloud-based systems (Google Workspace, Microsoft 365, Slack, Zoom, etc.) - 3+ years of experience in IT support, system administration, or technical operations (bonus points if in a remote-first or engineering-driven environment) - Proficient with helpdesk tools, device management, SaaS platforms, and network security best practices - Self-driven, process-oriented, and comfortable working independently in a remote setting - Strong communicator you know how to explain tech to non-tech people without losing clarity - Familiar with project management tools (e.g., Asana, ClickUp) and automation platforms (e.g., Zapier, Make.com) is a big plus Compensation & Perks: - Pay Range: $35 $50 per hour (based on experience and capabilities) - Work Style: Fully Remote | #LI-Remote - Benefits Include: - Health, dental, and vision insurance - Paid time off and sick leave - Company laptop and tech allowance - Flexible work schedule - Training and upskilling opportunities Why Work With Heritage Civil Works? We are not just building infrastructure were redefining whats possible through data, simulation, and deep engineering. As a Technology Specialist, you'll be essential in ensuring our systems stay one step ahead, enabling every engineer, manager, and executive to do their best work wherever they are. You'll be part of a remote-first, high-performance team where your ideas matter, your knowledge grows, and your role evolves with the business. Ready to keep the systems strong behind the worlds most advanced civil engineering work? Apply now and become a core part of our tech-driven future.