Technology Risk Manager to support Retail Products & Core Technology

Job ID: 4547 We are looking for a (Senior) Technology Risk Manager to support SA (Service Area) Retail Products & Core Technology. You will help the area to establish effective technology risk governance and operate confidently within the Group Technology model. You’ll join a team that supports your development, values curiosity and encourages learning—while giving you real responsibility, visibility and impact from day one. At Nordea, we are strengthening our technology risk capabilities to stay ahead of evolving technology, regulatory and customer expectations. We are working in an agile environment where we experiment, learn and grow together—and where your ideas and unique background matter. In this role, you will help shape practical technology risk governance that supports safe delivery and informed decision-making. This is a great opportunity for someone who already understands risk management fundamentals—and is excited to deepen their expertise in technology risk while working closely with senior technology stakeholders. About this opportunity You will join Technology Risk Advisory & Oversight (TRAO), a 1st Line of Defense function within Group Technology. TRAO strengthens technology risk governance by providing expert advisory, coordination and oversight across the organisation. We work closely with Service Areas and senior stakeholders, enabling sound decisions through insight-driven risk management and high-quality reporting. As the (Senior) Technology Risk Manager, you are the dedicated risk advisor for SA Digital Technology with SA Retail Products & Core Technology. You will not be expected to know everything on day one - you will work with experienced colleagues across TRAO and the wider organisation, and you will have space to learn, ask questions and grow. What you’ll be doing: Partner with SA Retail Products & Core Technology leaders and risk owners to identify, assess and manage technology risks, and adjust plans when priorities or the risk landscape changes. Coordinate SA Digital Technology input to regulatory and internal assurance requests (e.g., ECB/local FSA enquiries, IT risk questionnaires and targeted reviews), ensuring quality and timely follow-up. Run regular risk discussions and governance touchpoints, preparing clear inputs for decisions and documenting outcomes. Own end to end follow up of issues and actions: confirm ownership, improve documentation quality, track progress and escalate when needed. Support control work (defining, assessing and testing controls) together with relevant teams, focusing on what is practical and effective. Create and review management reporting that highlights key risks, trends and next steps for your internal technology stakeholders. Collaborate across TRAO domains (Issue Management, Risk Processes & Governance, and Risk & Control Management) to ensure consistent ways of working. The role is based in Helsinki, Gdynia or Warsaw. We follow hybrid model of working (60% onsite – up to 40% remote). Who you are Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. You might not tick every box yet, but you are motivated to learn and grow. We are looking for someone who: Has several years of professional experience (typically 6+), with some hands‑on exposure to technology risk, operational risk, IT audit or a closely related area Understands risk management principles and is interested in developing deeper expertise in technology risk, ICT risk, outsourcing and operational resilience Is comfortable working with senior stakeholders, supported by strong preparation, clarity and follow‑through Adapts well to change and helps keep governance practical and proportionate during transitions Takes ownership of topics from routine follow‑ups to more urgent matters and can work independently while collaborating closely with others Can step back and focus on what best supports the technology organisation, clearly explaining trade‑offs and priorities Communicates clearly with both technical and non‑technical stakeholders, in a cross‑border Nordic and Polish environment Is structured and pragmatic: knows when to challenge, when to support, and enjoys turning complexity into clarity It would be beneficial if you know/have: Experience or interest in technology risk, IT audit, operational risk or internal controls Familiarity with technology environments such as applications, platforms, cloud services, integrations or DevOps‑based delivery Exposure to frameworks and standards such as COBIT, ITIL and/or ISO 27001/27002 Interest in data, automation, analytics or AI‑enabled ways of working, including using AI tools (where approved) for analysis, drafting or summarising Relevant certifications (or motivation to work towards them), such as CRISC, CISA or CISM What we offer People come here when they want to get somewhere. For some, it’s to take their career to the next level. People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward. A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility. Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving. If this sounds like you, get in touch! Next steps Submit your application (in PDF format in English) no later than 12/06/2026. Please note that we will proceed with potential candidates already during the application period. Shortlisted candidates will be invited to a call with the hiring leader. If you have any questions about recruitment steps you may contact our recruiter Sanna Frisk at [email protected]. This role is open for internal Nordea employees and advertised only internally. We enable dreams and aspirations for a greater good. We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates. We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges. We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy. We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us. Only for candidates in Finland: A security clearance will be performed for the person selected for this position. Only for candidates in Poland: Please include permit for processing personal data in CV as following: In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp. The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf We reserve the right to reply only to selected applications. Department: Credit and Risk management Learn more about us Learn more about us How we recruit Who we are Sustainability in Nordea Our purpose and values