Technical Team Lead, Services Technology

About the Role We are seeking a highly experienced Tech Lead with strong DevOps and operational support skills to join our team. This role is ideal for a Salesforce professional with hands-on development experience, strong problem-solving abilities, and a passion for maintaining robust, high-performing systems. You will be responsible for reviewing code, managing CI/CD pipelines, supporting production operations, and keeping our Salesforce environment secure and up to date. You will also own the vision and strategy for maintaining and continuously improving system health and performance. What You'll Do Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements. Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components. Assist with each release cycle to implement and deploy new/updates to existing applications and code. Conduct thorough code reviews to ensure adherence to established coding standards. Own and maintain CI/CD pipelines; manage deployments and automation workflows. Define, lead, and drive the roadmap for system health, security, ensuring long-term performance, scalability, hygiene, and reliability. Handle operational requests and respond to queries from cross-functional teams. Troubleshoot and resolve production issues escalated from Level 1 support. Proactively monitor and improve system health and performance. Identify and address security vulnerabilities, technical debt, and areas for improvement. Track Salesforce platform releases and assess their impact on our org. What You'll Need Ideally 8+ years, minimum 5 years of hands-on experience working with Salesforce, middleware, and cloud-based software implementations. Salesforce certifications like Salesforce Admin, PD1 and PD2 preferred. Proven experience in integrating Salesforce with external systems and middleware solutions. Technical Skills Strong hands-on expertise in APEX , SOQL , SOSL , and Lightning Web Components (LWC) . Working knowledge of LWC lifecycle, events, wire methods, and public properties. Proficient in Lightning Aura Components , Apex Classes, Triggers, Batch Apex, and Test Classes. Understanding of enterprise design patterns and security models in Salesforce. Experience with Sales Cloud and Service Cloud (Service Cloud preferred). Working knowledge on Salesforce DevOps tools like Gearset, Flosum or Copado Knowledge of technology best practices, implementation standards, and change management. Soft Skills Excellent verbal and written communication skills. Strong organizational and multitasking capabilities. Ability to prioritize and manage multiple projects effectively. Proven ability to build strong working relationships with team members and stakeholders. ‌ WHAT WE DO We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices. We aim for our members to love their insurance . It is our mission is to create a membership experience so compelling that ​our members never want to leave. WHO WE ARE We want to be transparent about what we expect from each other. From PURE, you can expect: Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards. Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like. Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree. A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life. WHO YOU ARE All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you: Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high. Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you. Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset. Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives. ‌ The base salary for this role can range from $85,000 to $105,000 based on a full-time work schedule. An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience ‌ To ensure a successful onboarding experience, all new hires must work onsite at one of our offices during their first week of employment. Candidates should apply only if they are able to meet this requirement. ‌ Want to Learn More? 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