Pay Range: $130,000 - $135,000
Job title:
Senior Technical Service Engineer
Location:
United States (Remote with 30–50% regional travel)
At Johnson Matthey, your work will matter. As a Senior Technical Service Engineer,
you’ll
join a world leader in platinum group metals with over 200 years of history. Using advanced metals chemistry,
you’ll
help tackle the world’s biggest challenges - cutting emissions, powering modern
life
and supporting life‑saving technologies - by applying,
refining
and recycling metals that matter for a healthier, more sustainable, circular future.
The role:
As a Senior Technical Service Engineer, you will help drive our goals by:
• Acting as the primary technical contact for customers across the AMOG (ammonia,
methanol
and other gases) catalyst portfolio, providing expert support and guidance
• Delivering technical service through customer visits, audits, troubleshooting and remote support to address both routine and complex plant and catalyst issues
• Partnering closely with Sales and Technical Service colleagues to support evaluations,
projects
and customer requirements
•
Representing
the technical voice of the customer by feeding insights and market intelligence back into the business
• Managing and
prioritising
technical activities independently to meet business-critical timelines
• Expanding technical capability beyond core
expertise
to support a broader range of catalyst technologies
Key skills that will help you succeed in this role:
• Degree in Chemical Engineering or a related scientific or technical discipline
• Experience in catalysts, absorbents,
chemicals
and/or additives within industrial environments
• Strong knowledge of chemical plants,
refineries
or related process industries
• Proven customer-facing experience with the ability to communicate complex technical concepts clearly
• Ability to work independently, manage priorities and drive continuous improvement
• Eligibility for a Transportation Worker Identification Credential (TWIC) and ability to enroll in DISA
Even if you only match some of the skills,
we’d
love to hear from you to discuss further!
What we offer:
We make sure salaries are fair,
competitive
and aligned to individual roles,
experience
and responsibilities. We also support hybrid and flexible working and offer comprehensive employee benefits, including health, life,
disability
and retirement plans that support our employees’ financial and physical wellbeing, such as:
• Retirement Savings (401K Match, plus an
additional
Employer Contribution)
•
20 days
annual PTO (varies for shift-based roles)
• Life and Disability Insurance
• Health Insurance (Medical, Prescription, Dental and Vision)
• Voluntary Benefits
• Wellbeing Programs and Incentives
• Tuition Assistance
• Parental Leave
Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!
At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.
For any queries or accessibility requirements, please contact [email protected]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.
How to apply:
If you have the necessary skills and experience to join our team, please apply online. For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday (
myworkday.com
)
All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:
Johnson Matthey Privacy Notice
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.
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Johnson Matthey Privacy Notice
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.