Technical Sales Support (Quotation)

Contract type: until 30th October, prolongation available (+6 months) Working schedule: M-F, 9-18, 2 days/week at the office (Pipera) Quotation Management: * Main point of contact on the configurations and quotations he/she manages (customer points of contact, sales and internal departments) * Identifies specific requests and engages the appropriate teams to complete request (sales, presales, pricing, engineering) * Assumes request ownership and proactive follow-up until completion of request with all internal departments involved * Manages commit date and provide visibility/transparency of request status (proactive communication) * Has the ability to prioritize requests based on criticality, business impact and customer satisfaction. * Manages high value, complex, multi-year projects with highly complex configurations * Perform non-standard account specific activities Technical expertise * Maintains up to date all knowledge on processes, tools, products and nesting capabilities (including products newly introduced) * Has a deep understanding on solution offering (customer site knowledge, understands what is the need of the customer, has a basic understanding of supply chain capabilities, ensures solutions meet customer requirements, provides alternative solutions in case of availability issues) * Offers proactive advice on product offering and catalogue setup and maintenance (identify gaps in initial request, cabling, PDU, racking, alternatives for better margin/performance) * Is available to join customer meetings for technical consultancy, virtually or face to face for specific situations * Engages Techub/pre-sales in the right cases and is able to solve technical aspects not part of pre-sales activity Customer focus and Sales relationship * Is responsible for establishing and maintaining working partnerships with customers - both internal and external * Works closely with sales and/or customer to ensure alignment on configuration needs * Acts as one contact point for Sales for queries gets a reliable timeframe when he/she will get the final answer/task resolved and appropriate updates / intermediate status updates of the request until resolve * Experience in the technical field is a plus. * University/high-school studies (Computer Science or Electrical Engineering preferred); * Minimum two years experience in Operations; * Fluent English knowledge; * Advanced communication skills (good questioning and listening skills); * Ability to engage in discussions with external customer contacts regarding the quoting process but as well on technical matters related to the specific portfolio; * Ability to learn quickly; * Flexibility in adapting to non-standard requests; * Ability to work under time pressure and to meet high expectations of the account team and the customer; * Flexibility to adapt to a multi-cultural virtual account team * Please note that this is a technical role and hardware knowledge is required. * Health subscription * Meal Tickets * Paid leaves: 24 days / year * Bookster subscription * Worldclass preferential subscription * Instant access to salary * Remote work compensation