Technical Sales Engineer, Cold Chain, Italy

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! We are seeking a Technical Sales Engineer to support cold chain and refrigeration customers across Italy. This is a highly application-focused position suited to candidates with strong understanding of refrigeration systems, customer applications, and technical support within the cold chain industry. The successful candidate will act as a key technical interface between customers, OEM R&D teams, and internal engineering functions, supporting projects from specification and system design through commissioning and lifecycle support. Key responsibilities of the role Support the internal NPD process and act as the central technical contact between OEM R&D teams and internal engineering teams Create, structure, and maintain high-quality technical documentation supporting field applications Provide technical support during specification and refrigeration system design activities Assist customers in selecting appropriate refrigeration and HVAC equipment based on technical and operational requirements Conduct product demonstrations and provide technical sales support throughout the sales process Deliver ongoing technical support throughout the product lifecycle Support implementation, commissioning, and troubleshooting of refrigeration systems Build strong relationships with high-profile customers through regular engagement and customer visits Stay updated on industry trends, regulations, and emerging refrigeration technologies Collaborate internally with other Technical Sales Engineers to share technical knowledge and field experience For senior-level profiles, participate in account planning sessions and identify upsell and cross-sell opportunities Required skills and qualifications Experience within refrigeration, cold chain, or commercial cooling applications Strong understanding of how refrigeration products are applied within customer systems and end-user environments Experience supporting OEMs, contractors, end users, or competitors within the refrigeration market Strong customer-facing communication and technical problem-solving skills Ability to provide both remote technical support and onsite customer engagement Fluent Italian language skills are essential Preferred skills and qualifications Previous experience as an Application Engineer or Technical Sales Engineer Experience supporting strategic or high-profile customer accounts Ability to work autonomously Existing network within the Italian refrigeration or cold chain market Remote candidates should ideally have at least 3 years of relevant industry experience Candidates located near Saronno or Belluno would be advantageous, although remote working can be considered for the right profile If this sounds like you, please apply! We can't wait to speak with you! Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including parental leav , vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability . We are committed to providing a workplace free of any discrimination or harassment. Work Authorization Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided. No calls or agency requests please.