Technical Product Manager

Reporting to the Manager of Product Management, the Technical Product Manager will be responsible for leading platform‑level product initiatives and working closely with Engineering, Architecture, QA , and other stakeholders to define, prioritize, and deliver secure, scalable, and modern capabilities across Multiview’s ERP platform. This role focuses on system‑level product thinking across cloud infrastructure, data, identity, security, APIs, multi‑tenancy, and emerging AI capabilities, with an emphasis on technical judgment, modernization, and risk‑aware delivery. Responsibilities will include, but not be limited to: Working with internal and external stakeholders to understand platform‑level problems and technical constraints affecting our clients Translating complex technical concepts into clear product problems, priorities, and outcomes Leading the definition and delivery of platform and modernization initiatives across infrastructure, data, identity, security, APIs, and tenancy Partnering closely with Engineering to balance innovation with system stability, compliance, and operational risk Ensuring platform capabilities align with ERP security requirements, regulatory obligations, and data protection standards, including PHI/HIPAA , SOC 2, Etc. Contributing to the evolution of AI‑enabled capabilities in a responsible, secure, and customer‑focused manner Acting as a product advocate and subject matter expert for Multiview’s technical and platform capabilities WHAT WE ARE LOOKING FOR: At Multiview, we are client obsessed. We are looking for a Technical Product Manager who brings strong communication and problem‑solving skills alongside a deep understanding of how modern, secure, enterprise software systems are built and operated. The successful candidate is a highly motivated team player who works effectively with engineering and cross‑functional partners, understands technical trade-offs , and helps guide platform decisions that support long‑term product health and client trust. If this sounds like you, read on! WHAT YOU WILL DO: Build and maintain a broad understanding of Multiview’s ERP offerings, platform architecture, and client needs Collaborate with developers, architects, security, designers, implementers, and client‑facing teams to deliver scalable, secure solutions Describe technical and system‑level problems in a way that inspires effective, practical solutions Develop clear product artifacts including problem statements, requirements, constraints, and success measures Incorporate regulatory, security, operational, and risk considerations into discovery and delivery Drive platform vision and product strategy while supporting departmental and organizational goals Serve as the product subject matter expert for platform, infrastructure, and technical capabilities Contribute to documentation, internal enablement, and go‑to‑market materials Actively participate in improving product practices and cross‑team collaboration Demonstrate Multiview’s core values while building trust with both internal teams and clients Provide technical guidance to other product managers on the products and projects they support. Key Relationships: Manager of Product Management Vice President of Product Management Product management and client-facing teams UX, Engineering and QA teams Work Environment: Work independently with minimal supervision Extensive collaboration with team members and other departments Remote work option C OMPETENCIES PORTFOLIO: Stronger Together – You collaborate closely with engineering and cross‑functional partners, providing thoughtful recommendations and constructive feedback. Believe in Better – You question the status quo, seek to understand root causes, and prioritize meaningful problems worth solving. Client Obsessed – You keep client trust, security, and long‑term success at the forefront of product decisions. People First – You demonstrate empathy and emotional intelligence with both internal and external stakeholders. Work Smart – You translate complex technical realities into actionable product plans and can manage multiple initiatives effectively. KNOWLEDGE, EXPERIENCE, AND SKILLS REQUIREMENTS: A degree, diploma, certification, or equivalent experience in computer science, engineering, or a related technical field 3–5+ years of experience working with enterprise or SaaS software products Strong understanding of cloud environments (preferably AWS) Experience with databases and data architecture, including managed vs hosted approaches Familiarity with APIs, identity & authentication, and multi‑tenant SaaS platforms Experience working in or supporting regulated environments such as ERP, financial systems, or PHI/HIPAA‑adjacent products Strong analytical, organizational, interpersonal, and problem‑solving skills Ability to work independently and manage multiple complex initiatives Experience demonstrating Multiview’s core values, WHAT WE WOULD LOVE TO SEE: Prior experience as a Technical Product Manager or in a highly technical product role Exposure to ERP platforms or financial systems Experience working with or around security certifications, audits, or compliance programs Familiarity with AI or machine‑learning capabilities and their practical application in enterprise softwar e Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is close to what we are looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we are dedicated to adding new perspectives to the team and encourage everyone to apply. ABOUT US: Multiview builds powerful, easy-to-use financial applications for clients across North America. As a leader in the ERP/Financial Software industry, we partner with sophisticated clients across multiple industries to End Month End™ We are extremely proud of the company we have built. Bringing together professionals with diverse backgrounds, talents, and expertise is vital to making our company stronger. Our people-first culture is our biggest advantage, and we are excited to share that commitment with you! WHY JOIN MULTIVIEW? At Multiview, you can make an impact that matters in a way that you never thought possible. With endless opportunities at every turn, and a company culture built to support and develop our people to be the very best they can be, Multiview Corp is THE Software Company for you to learn, grow, create, connect, and lead. We do this by taking care of our Employees first. We strongly believe that a great job should keep you happy both at work and in life and we encourage that by offering: Competitive compensation with benefits from day one. 4 weeks vacation to start, additional paid time off to supplement work-life balance, wellness, and mental health days. Company paid competitive benefits including Extended Health, Dental, Vision and more. Workplace flexibility (choice to work remotely in Canada or from our HQ office in Ottawa, ON). Continuous growth opportunities and leadership development. APPLICATION INSTRUCTIONS: Please submit your resume and a cover letter, describing why you are a unique fit for this position. Successful candidates will be required to undergo a background check verification with an external vendor. We thank all applicants for expressing their interest in Multiview; however only those candidates selected for an interview will be contacted. Multiview is committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment and selection process, please let Human Resources know. We will work with you to meet your needs. ACCESSIBILITY & DIVERSITY: Multiview promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we are building a more effective organization that empowers our employees to be the best that they can be. Multiview is an Equal Opportunity Employer, and we are committed to creating a barrier-free working environment for all. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code, Multiview will provide accommodation throughout the recruitment, selection and/or assessment process for applicants with disabilities, upon request.