Tapestry Team Business Support Analyst

Job Description This is a remote position. About Us At Ellit Groups , we’re redefining what it means to build a career in Healthcare IT. While many consultants move from project to project, we offer something different — stability, growth, and purpose . As a woman- and minority-founded organization , Ellit Groups partners with leading provider and life sciences organizations across the country to deliver end-to-end healthcare IT services — from advisory and implementation to optimization, training, and support. Our success is built on the strength and diversity of our team, where every perspective adds value and drives innovation. We’re proud to hire talented professionals into salaried, benefited roles — not just short-term contracts. As part of our team, you’ll have: Security & Stability: Priority redeployment between engagements, ensuring continuity and peace of mind. Growth & Belonging: Structured performance reviews, mentorship, and leadership support to help you achieve your goals. Benefits that Care: Comprehensive medical, dental, and vision coverage, paid time off, and 401(k) participation. Purpose-Driven Work: Every project you touch advances healthcare delivery and improves patient experiences. Join a company that invests in your success and empowers you to make a difference. Don’t just work project to project — build your future with Ellit Groups. Position Overview: Our client is seeking a Business Support Analyst to support key Epic Tapestry business operations, including benefits engine configuration, eligibility and enrollment processing, provider and vendor contracts, claims workflows, and interface/EDI issue resolution. Assist their Managed Care Health Plan with support and system build. This role is up to 50% remote and may require you to travel to the client when needed. Key Responsibilities: Configure and maintain benefits engine logic. Maintain provider/vendor contracts and reimbursement logic. Support claims processing through configuration and retro-adjudication. Build and maintain fee schedules Maintain documentation, workflows, and test plans. Troubleshoot interfaces and EDI file issues. Participate in upgrades and new plan implementations. Coordinate cross-functional issue resolution. Requirements Required Epic Tapestry Certification: Epic Tapestry Claims and Contracts Administration Additional Desired Certifications: Epic Tapestry CRM (Cheers) Administration Epic Benefits Engine for Tapestry Epic Tapestry Link Epic Referrals and Authorizations Epic Tapestry Eligibility and Enrollment Qualifications: 3+ years of experience with Epic Tapestry Claims and Contracts Administration as an Analyst Build Experience working in a managed care or shared instance environment. Strong analytical, communication and collaboration skills.