About Toptal
Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue
and team members based around the globe
, Toptal is the
world’s largest fully remote workforce
.
We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.
Job Summary
You’ll be joining a New Business offering from Toptal. A premium, expert-driven organization focused on delivering high-quality AI data, evaluation, and human-in-the-loop workflows.
As a Senior Project Lead, you are responsible for launching and operating projects end-to-end in fast-moving, high-pressure environments. This role is highly operational, focused on ensuring projects are set up correctly, talent annotators are prepared, workflows are clearly defined, and day-to-day execution runs smoothly.
You will oversee both client and talent annotator experience, maintain strong delivery oversight and reporting, and continuously improve operational processes. The role requires sound judgment, attention to detail, and the ability to operate quickly and calmly under pressure.
This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.
Responsibilities
Project Setup & Launch
Stand up new projects end-to-end across client and talent environments
Create clear, structured briefs, workflows, and instructions
Ensure talent is properly vetted, trained, and ready to execute
Confirm all assets, tooling, and access are in place prior to launch
Drive rapid onboarding in time-sensitive, high-pressure scenarios
Day-to-Day Execution
Own daily operations across multiple concurrent projects
Maintain alignment across clients, talent, and internal teams
Manage communication across stakeholders with clarity and responsiveness
Handle sensitive or complex interpersonal situations with professionalism
Ensure consistent delivery against quality, timeline, and SLA expectations
Reporting & Financial Tracking
Deliver regular internal and client-facing reporting
Track project performance across quality, throughput, and timelines
Own financial visibility including billing, invoicing, and cost tracking
Identify risks or variances early and take corrective action
Process Improvement
Identify gaps and inefficiencies in workflows and execution
Build and implement improved processes, not just follow existing ones
Drive continuous improvement across project operations and delivery models
Partner with product, QA, and operations teams to scale best practices
Maintain a high standard of rigor and follow-through in driving change
Qualifications and Job Requirements
5+ years of experience in project management or operations in high-intensity environments (consulting, startups, data/AI, or similar)
Proven ability to manage complex workflows and distributed teams
Strong communication skills with the ability to navigate ambiguity and interpersonal complexity
High attention to detail combined with speed and execution focus
Comfortable operating under pressure with shifting priorities
Demonstrated ability to build and improve processes proactively
Key Facts
Projects often require rapid ramp (e.g., onboarding large contributor groups in days)
Work involves tight timelines, high expectations, and constant iteration
The role is execution-focused, with accountability for delivery, not strategy
Growth Path
Start as an individual contributor owning multiple projects end-to-end
Expand into broader delivery ownership, operational leadership, or platform-level impact