Talent & Learning Co-ordinator

AVEVA is creating software trusted by over 90% of leading industrial companies. Position Title: Talent & Learning Co-ordinator Location: India (Hyderabad Office) Department: People Team Reports to: Learning Program Manager Employment type: Full time, regular, Hybrid working arrangement (50% in office), flixbility expected to shift working hours in order to co-ordinate with global teams. The job As part of the global Talent & Learning team, you will enable and deliver great learning opportunities for our global AVEVA group employee base, including AVEVA, RIB and ETAP employees. The role incumbent plays a critical role in the development and execution of learning programs, whether in person, virtual classroom or virtual independent learning. Job Description: Principal Accountabilities Partnering with the Talent & Learning team to understand the business needs to deliver great learning experiences. Learning program co-ordination and administration Plan, organize, and coordinate training programs, workshops, and webinars Schedule training sessions and manage logistics, including venue arrangements, technology platforms, materials and vendors. Manage vendor and procurement processes and payments using the appropriate systems and processes Handle participant registration, communication, and enrolment processes. Maintain accurate records of attendance, evaluations, and other training-related data. Implement assessment strategies to measure the effectiveness of training programs. Generate reports on training metrics, participant feedback, and other key metrics. Communicate training schedules, expectations, and updates to relevant stakeholders. Facilitate instructor led training as needed Creation and management of courses and programs in Workday Learning, including third part content. Provide learner and learning program manager support by addressing queries and troubleshooting issues submitted to a case/ticketing management system. Support reporting and analytics requests, both planned and on demand including learning hours, learning spend, recharge and other talent data as required. Creation and maintenance of learning content, including presentations, videos and e-learning with the support of subject matter experts. Uphold the standards and tools for learning content, constantly improving the UX of the systems, defining and monitoring catalogue governance, branding standards and ensuring learning is accessible for all learners from a inclusive perspective Support maintenance and improvement projects for the Talent & Learning systems, processes and policies Participate in and/or follow industry and vendor webinars, newsletters etc. To develop expertise in talent and learning methods, trends and technologies. Important Working Relationships It is important that the Talent & Learning Co-ordinator is comfortable interacting with employees of all levels and positions throughout the company. As a global multi-national company, the incumbent requires sensitivity to other perspectives and cultures. The role reports into the Learning Program Manager. Close working relationships with the Talent & Learning Program Managers People Services and People Technology are essential to provide a consistent and joined up experience to learning. Essential Competencies, Knowledge, Skills and Experience Candidates should have 4–6 years of overall experience, with at least 2–3 years of relevant exposure within Learning & Development, People Operations Talent Development, or Learning CoE environments Experience of operating in a regional or global role Experience in a technical support or frontline support role preferred, including use of ticketing tools Demonstrated ability to troubleshoot software issues Strong Excel experience including knowledge of PowerPivot and PowerQuery. Must have experience working with LMS, Preferably Workday Learning Demonstrated ability to work independently and take initiative while also being an effective team member Strong administration, time management and co-ordination skills, working on multiple activities with SLA deadlines Ability to proactively problem solve Demonstrated ability to build trusted relationships; interface and influence effectively at all levels of the organisation Strong consulting, verbal and written communication and presentation skills Attention to detail and accuracy Ability to handle sensitive information in a confidential manner Basic facilitation experience (ILT/VILT) preferred Understanding of learning design principles and learner engagement Basic experience with e-learning course creation/editing and video editing tools preferred Exposure to behavioural learning, leadership development, or early careers programs Behaviours Strong planning, co-ordination and organisation skills Strong focus on efficiency, simplification and continuous improvement Strong collaborative approach, with experience of working in a matrixed organisation Analytical, logical and creative thinker Proactive learner who investigates and evaluates solutions to program and technical questions The ambition and drive to work at pace and meet challenging deadlines Service excellence and team orientated growth mindset Operate calmly and effectively when under pressure Comfortable decision maker Enthusiastic and passionate team player Acts with integrity and flexibility Being empathetic and customer focused towards the learner and the learner experience Clear and concise communicator able to convey information to learners, vendors and the wider Talent & Learning team. People at AVEVA We’re focused on the single most important part of AVEVA’s business: our employees. From recruitment and reward to experience and engagement, our partnerships across the business create and enable the conditions for every individual to thrive. Doing the best we can for our great people requires quick thinking – and big thinking. Our team is as involved in the day-to-day activities affecting the employee experience as we are in the global transformation projects shaping AVEVA’s future. Join us and become part of a diverse and vibrant group that’s striving to make every day at AVEVA even better than the last. Find out more: https://www.aveva.com/en/about/careers/ India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.