Survivor Access Coordinator

Position: Survivor Access Coordinator Reports to : Advocacy Services Program Manager Job Type: Full-time,(40-hours per week), with additional on call hours as assigned Classification: hourly, non-exempt, union position Pay: $50,000-55,000/year Location: Portland, ME, with occasional travel to Cumberland and York Counties Work Structure: Hybrid (in-person and remote) Benefits: Generous paid-time off, medical/dental/vision insurance, 403(b) with employer match ABOUT SARSSM: Since 1973, Sexual Assault Response Services of Southern Maine (SARSSM), a nonprofit 501(c)(3) organization, has provided free, confidential supportive services to people impacted by sexual violence, child sexual abuse, sexual harassment, and trafficking. Our Advocacy work in Intervention, Prevention , and Engagement programs and services is impactful. Join us in this rewarding work! POSITION OVERVIEW: The Survivor Access Coordinator plays a key role in advancing survivor-centered justice and improving system responses in Cumberland County through Maine’s Sexual Assault Kit Initiative (SAKI) grant. While supporting efforts to ensure previously unsubmitted/untested or partially tested sexual assault kits are processed in a timely, trauma-informed, and survivor-driven manner, this person will also provide clear communication, emotional support, systems navigation, advocacy, and referrals throughout the process. Approximately half of the Coordinator’s time will support SAKI-related activities. In addition, the Survivor Access Coordinator will provide direct advocacy services to survivors of sexual violence throughout York and Cumberland counties. This includes crisis support, safety planning, information and referrals, and advocacy within medical, legal, and social service systems. The position also collaborates with multidisciplinary partners to strengthen coordinated community responses, identify systemic gaps, and support improvements in policies and practices affecting survivors. This role blends direct service, systems coordination, and equity-focused collaboration to enhance survivor access, safety, and justice. RESPONSIBILITIES Sexual Assault Kit Initiative Serve as the advocacy representative for victim notification efforts. Participate in ongoing training and professional development related to best practices, trauma-informed response, victim notification, and multidisciplinary collaboration. Coordinate and support multidisciplinary team (MDT) meetings, including scheduling, agenda preparation, meeting notes, documentation, and follow-up communication. Assist in the development, review, and implementation of MDT protocols, guidelines, and best practices related to victim contact and survivor engagement. Foster collaborative relationships among partners, including law enforcement, prosecutors, forensic personnel, advocacy agencies, and other community organizations. Maintain accurate and timely documentation, data collection, and grant-related records in accordance with SAKI requirements. Support grant goals and objectives through outreach, coordination, case support, and administrative tasks as assigned by the SAKI Site Coordinator. Participate in case review discussions and coordinated response efforts. Ensure all work conducted under the SAKI grant is limited to eligible Cumberland County cases and activities in accordance with grant guidelines. All other tasks related to the grants goals and objectives. Helpline Participate in rotating on-call coverage for the 24-hour confidential Helpline, including evening and weekend shifts as assigned (additional on-call stipend provided). Support callers with crisis intervention, safety planning, information, referrals, and systems advocacy. Provide in-person accompaniment and advocacy for survivors during sexual assault forensic medical exams, law enforcement reporting, and court proceedings. Direct Advocacy & Support Provide confidential, trauma-informed advocacy services to individuals impacted by sexual violence. Conduct client intakes, assess immediate needs, and support survivors in developing individualized safety plans. Provide information regarding legal rights, reporting options, and available community resources. Support survivors through medical, criminal justice, civil legal, and other systems as requested by the survivor. Coordinate with attorneys, legal service providers, and community partners to support survivor access to services and justice. Documentation & Reporting Maintain accurate, timely, and confidential client documentation and records. Complete required data collection, grant reporting, and administrative tasks by established deadlines. The above is intended to describe the essential responsibilities, required skills, and minimum qualifications for the role. Additional duties as directed by the Associate Director may be assigned. QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability needed for success in this position. Degree in human services, social work, education, or related field preferred; equivalent experience and professional development may be considered in lieu of a degree. Working knowledge of Maine’s civil and criminal legal processes. Experience in crisis intervention, advocacy, or victim services. Knowledge of trauma-informed practices and issues related to sexual violence. Excellent communication, public speaking, facilitation, and collaboration skills. Strong relationship-building and collaboration skills with clients, volunteers, staff, and community partners. Ability to work effectively with individuals in crisis and people from diverse backgrounds. Proficiency with Google Workspace, Zoom, Microsoft Office, Canva, and client management systems. Bilingual or multilingual skills preferred. JOB REQUIREMENTS Commitment to SARSSM’s mission and survivor-centered values. Complete required trainings within designated timeframes, including: 40-hour Sexual Assault Advocate Training Mandated Reporter Training 10-hour Support Group Facilitator Training Participate in ongoing professional development, supervision, and management training. Maintain reliable transportation, valid driver’s license or State ID, and applicable insurance. Ability to work occasional evenings, weekends, on-call shifts, and local travel as required. Employment contingent upon successful completion of background screenings, including Child Abuse Registry, Maine criminal background check, federal fingerprinting, and SARSSM probationary period. SARSSM is an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, gender identity, language, religion, age, socio-economic status, or ability. Reasonable accommodations are available for individuals with disabilities. We are committed to ethical practices, continuous learning, and organizational growth through regular reflection and evaluation. To apply, send a resume and cover letter to [email protected].