Support Specialist within eHealth

Support Specialist within eHealth Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 1000 employees in several countries. The position Are you passionate about software, healthcare and enjoy helping others? Join our team as an Associate Support Specialist, where you'll make a real difference for our customers by ensuring their systems run smoothly and efficiently. What you will do Handle incoming support requests via phone, email, and ITSM tools Provide hands-on support for e-health applications, ensuring a seamless operational experience for users Understand and empathize with users’ situations, ensuring they feel heard and supported About you This is a fantastic opportunity for junior candidates looking to kickstart their careers in software support. If you’re enthusiastic, adaptable, fluent in Swedish, and ready to grow, we’d love to hear from you! At Cambio, we value initiative and personal growth. Our culture is built on Trust, Care, and Together—values we believe are important to both our work and our people. It’s important to us that you recognize and identify with these values. Requirements Fluency in Swedish, both written and spoken, is essential. A friendly, customer-focused individual who genuinely enjoys helping others and making them feel valued. Someone eager to learn new tools, applications, and techniques to continually improve support services. An interest in software and a desire to grow your technical knowledge. Strong multitasking skills and the ability to stay calm under pressure in a dynamic environment. A responsible and team-oriented mindset, ready to collaborate and achieve shared goals. Experience from customer support Additional information: As a part of the recruitment process we will conduct tests from our partner Alva Labs. We value the right personal traits for this role. The role involves access to sensitive information, therefore a background check will be conducted on the final candidate. Place of employment : Stockholm Scope : Full-time, hybrid work model (three days per week in-office) Form of employment: Permanent employment, 6 months trial period We review applications and conduct interviews on a rolling basis, so we encourage you to apply as soon as possible via the link. We look forward to receiving your application! CAMBIO- FOR A HEALTHIER TOMORROW Welcome to a company where healthcare is improved every day. Here you will work with leading technology in a collaborative, trusting and empowering environment where your contribution will be appreciated and celebrated. In our caring culture you will have the opportunity to pursue different paths of professional growth. Seize the opportunity to do the most important work of your life . Read more about us here! A healthier tomorrow also means taking care of those who make it possible - explore our employee benefits Learn more about our recruitment process here Are you interested in Cambio but you don’t feel that this position is the perfect match? Check out our other open positions at our career site. Department Customer Delivery Locations Stockholm Remote status Hybrid About Cambio Cambio Healthcare Systems is Sweden’s leading suppliers of healthcare information systems and a growing player in the European market with just over 100,000 users across general and university hospitals, specialist units and outpatient units. Through the use of our integrated solutions, our customers provide services to 4 million patients. Founded in 1993 Co-workers About 1,000