Streaming Video Technical Director

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary Summary Description Granicus' Swagit Productions team is hiring a Video Producer for our remote team in India. The video producer's primary responsibility is to ensure the production of high-quality video content for Public Sector customers. In addition to core responsibilities related to video direction, candidates will be expected to take on additional duties as required by the business. These may include indexing content, conducting quality assurance checks, and supporting operational needs as they arise. Shifts may vary during the week. Please note that you must be fully fluent in English to be considered for this role, and all resume submissions must be in English. Additionally, you must reside in India to be eligible for this position. Candidates living in other countries cannot be considered at this time. What Your Impact Will Look Like Ability to maintain a calm demeanor in a fast-moving environment Strong time management skills, the ability to effectively prioritize tasks in line with business requirements and deadlines while working remotely. Experience with video direction or production Experience working in a remote environment and the ability to maintain effective communication with team members across various time zones Access to a quiet and professional environment for focused transcription work, free of background noise and distractions Comfortable using digital communication tools to collaborate with teams and customers. Familiar with remote work tools such as cloud storage and virtual meeting software Proven ability to direct multi-camera live video productions, ensuring high-quality visual and the ability to meet the customer expectations Strong troubleshooting skills for resolving technical issues quickly during live streams Ability to interpret analytics and viewer feedback to continuously improve streaming quality and engagement Strong organizational skills for coordinating schedules, resources, and post-production tasks Ability to work under pressure and make quick decisions in high-stakes live environments Demonstrated ability to manage multiple projects simultaneously while maintaining high standards of accuracy and efficiency. Willingness to quickly learn new technologies and adapt to evolving industry trends. You Will Love This Job If You Have • Ideally, one year of hands-on experience in managing live video productions, including coordinating multi-camera setups and ensuring all visual elements meet client standards. • Demonstrated ability to troubleshoot and resolve technical challenges swiftly during live streaming events, minimizing downtime and maintaining broadcast quality. • Proven track record of effectively organizing and overseeing schedules and post-production processes for multiple projects simultaneously. • Experience making timely, well-informed decisions in high-pressure environments, consistently delivering successful outcomes in live production scenarios. • Skilled in utilizing remote collaboration tools, such as cloud storage platforms and virtual meeting software, to communicate efficiently with teams and clients across different time zones. • Proficient in both Google Docs and Microsoft Office Suite, leveraging these platforms for document management, project planning, and cross-functional collaboration. • Successfully produced and directed video content for diverse platforms, adapting production techniques to meet the unique requirements of each medium. • Strong communication skills developed through remote work experience, facilitating seamless collaboration and feedback between team members and stakeholders. • Consistently maintained a dedicated, distraction-free workspace to ensure high-quality transcription and focused project execution. • Demonstrated flexibility in working hours to meet project deadlines and accommodate business needs, contributing to reliable team performance. Other Job Information: • Shift work required - 12.30 am to 10.30 am IST / 10.30 pm to 8.30 am IST • The position requires onsite support for one of Granicus office locations. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. A few culture highlights include – Employee Resource Groups to encourage diverse voices Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.