Strategic Account Manager

Less complexity. Better Care. At Videa, we help dental clinicians deliver better care to millions of patients through AI. Oral health is health. Dentists are protectors of societal wellness. We build technology that enhances the moment of care, amplifies clinical expertise, and makes proactive oral healthcare the norm. Thousands of clinicians rely on Videa every day. Your work here will be reflected in real practice, improving real patient outcomes. If you want to build something that matters, keep reading. The Role We are actively hiring a Strategic Account Manager to own the end-to-end strategic management of Videa’s top enterprise and mid-market customers. As a Strategic Account Manager, you will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs. This highly strategic position will focus on net retention, expansion, relationship building and ability to hit and exceed quota. Key Responsibilities Executive Relationship Ownership: Own C-suite and senior stakeholder relationships, leading QBRs, ROI analyses, and long-term strategic roadmap discussions Retention and Expansion: Ability to both access customer health scores, risk identification, and value driven renewal conversations while also identifying and closing new revenue generating opportunities, consistently achieving targets and demonstrating a relentless drive to succeed. Drive Full Expansion Sales Cycle: From opportunity identification to closing deals, consistently achieving targets and demonstrating a relentless drive to succeed and over achieve quota. Cross-Functional Leadership & Program Execution: Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale Industry & Competitive Expertise: Act as a strategic advisor on AI and workflow transformation, representing Videa with executives and at key industry events to reinforce our market leadership What You Bring Have 5+ years experience in large-scale customer management or sales in AI, health tech, SaaS, or clinical transformation with preferably 3+ years of proven success managing and selling technology to enterprise customers. Have consistently held and over achieved a sales quota of 100%+. Understands how to navigate complex renewal negotiations and track net retention scores across owned portfolio Are comfortable owning C-suite relationships and navigating high-stakes executive discussions Bring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen Entrepreneurial, wants to be seen as the leader in AI and takes ownership. Strong self-starter with a track record of getting things done Analytical strength and resourcefulness in problem-solving and strategy adjustment Bonus Points Experience in healthcare, dental, AI, or regulated environments Experience in high-growth or startup environments What It Is Like to Work Here We win and lose together as one team. Collaboration is not a buzzword here. We share context early, ask for input, and step in to help when someone is stuck. We hold a high bar, but we stay grounded. We move fast, learn as we go, and stay focused on what matters most for clinicians and patients. What We Offer Competitive compensation and meaningful equity Unlimited PTO 100 percent company-paid dental and vision coverage The opportunity to work on AI that is actually used every day A team of thoughtful, driven people who genuinely care Do Not Meet Every Requirement Apply anyway. We are not looking for perfect resumes. We are looking for the right teammate who is excited to contribute to our mission and grow with us. The base salary range for this role is $130,000–$140,000. Actual compensation may vary depending on factors such as experience, skills, qualifications, and location. In addition to base salary, total compensation may include bonus opportunities, equity, and a comprehensive benefits package where applicable. Equal Opportunity Videa is committed to building an equitable, inclusive, and supportive workplace. Diverse teams build better products and better healthcare. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We have raised more than $67 million from world-class investors, including Threshold Ventures, Spark Capital, Zetta Venture, and Pillar VC, as well as leaders such as Frederic Kerrest, co-founder of Okta. Our work has been featured in TechCrunch and The Wall Street Journal. If you want to join a breakthrough health technology company and accelerate its impact, we encourage you to apply. E-Verify Participation Notice: VideaHealth participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.