Provide senior-level administration and governance of Microsoft 365 services across Microsoft Entra and Microsoft Purview, ensuring effective access enablement, service configuration, and data governance across Microsoft 365 environments. This role plays a critical function in supporting secure and compliant use of Microsoft 365, including Copilot and AI-enabled services, by managing service-level access, collaboration, and data protection capabilities. Preferred location with hybrid work schedule: Kansas City, KS Job Duties and Responsibilities Administer and govern Microsoft 365 access across workloads, including group-based access, deprovisioning, and service-level role assignments aligned to enterprise standards Configure and manage Microsoft 365 collaboration services, including Teams, SharePoint, Exchange, and OneDrive, ensuring consistent service behavior and secure access enablement Manage Microsoft 365 group governance, including lifecycle management, naming standards, ownership enforcement, and remediation of orphaned or misconfigured objects Serve as a senior escalation point (Tier 3) for complex Microsoft 365 service, access, and configuration issues, driving resolution across integrated workloads Administer Entra-integrated access for Microsoft 365 services, including role assignments and group-based access, ensuring accurate consumption of identities provisioned by IAM systems Troubleshoot and resolve identity-to-workload issues, including synchronization impacts, access inconsistencies, and permission misalignments within Microsoft 365 services Review and remediate access risks within Microsoft 365, including excessive permissions, stale group membership, inactive ownership, and misconfigured access controls Support secure integration of applications with Microsoft 365 services by validating workload-level access and permissions aligned to approved enterprise standards Administer Microsoft Purview capabilities, including eDiscovery, retention policies, sensitivity labeling, and Data Loss Prevention (DLP) across Microsoft 365 workloads Manage data governance and lifecycle policies across Exchange, SharePoint, OneDrive, and Teams, ensuring defensible compliance and alignment with regulatory requirements Support compliance investigations, legal holds, audit reporting, and data requests using Microsoft Purview tools and established governance processes Troubleshoot and resolve conflicts across retention, labeling, and DLP configurations to maintain consistent and enforceable data governance controls Support secure configuration and operational readiness for Microsoft 365 Copilot and AI-enabled services by ensuring access and data governance controls are properly enforced Identify and remediate data exposure risks related to AI-enabled access patterns, ensuring only appropriately governed and classified data is available within Microsoft 365 services Collaborate with IAM, Security, Compliance, and application teams to ensure Microsoft 365 access, data governance, and service configurations align with enterprise control frameworks Drive continuous improvement by identifying trends, recurring issues, and governance gaps, implementing solutions that enhance security posture, compliance, and operational efficiency Develop and maintain operational documentation, governance standards, and procedures supporting Microsoft 365 and Purview services at scale Perform other duties as assigned Education and Experience Bachelor’s degree in Computer Science , Information Technology, or related field (or equivalent combination of education and experience) 5–8 years of Microsoft 365 or identity platform experience Experience with Microsoft Entra ID and identity governance frameworks Knowledge, Skills, and Abilities Must be willing to travel 5-15% Strong understanding of identity and access management principles Experience with Entra ID governance, Conditional Access, and application security Ability to manage complex identity environments at scale Strong analytical, troubleshooting, and communication skills Ability to translate technical concepts into clear, business-friendly guidance Strong documentation, communication, and collaboration skills Ability to work independently with minimal day-to-day direction while partnering effectively across teams. An Equal Opportunity Employer including Disabled/Veterans
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