Sr. Medical Affairs Specialist - Medical Information

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: Dexcom’s Global Medical Affairs team is seeking an experienced medical affairs professional to join our team and be part of Dexcom’s award-winning culture, recognized by Fortune's Best Workplaces in Health Care & Biopharma. The Sr. Medical Affairs Specialist position in Global Medical Affairs is a key contributor to the success, effectiveness and efficiency of the Global Medical Affairs Team and our partnership with the Dexcom Commercial Teams. The Sr. Medical Affairs Specialist position is an individual contributor position within the Medical Affairs department focusing on handling unsolicited, complex scientific questions from healthcare professionals (HCPs) and patients regarding company products. The Sr. Medical Affairs Specialist position will provide accurate, balanced, and evidence-based information via phone, email, or digital channels while ensuring compliance with regulatory guidelines. This position will also create and update standard response documents. This position will be a contributing member of the Global Medical Affairs Team, based in Manila, Philippines. This position interacts directly with all members of the Medical Affairs department and closely collaborates with the Regulatory, Research and Development, Product Development, Clinical Affairs, Legal/Compliance, and Quality teams on the development, updating and implementation of standard responses in response to unsolicited HCP inquiries to Dexcom. This position will be remote, but living in the Philippines and will support the medical inquiry functions globally and in support of all the regions where Dexcom is commercially available – The Americas, Europe, Middle East and North Africa, and Asia Pacific. Beyond core capabilities, we are seeking professionals who are organized and detailed-oriented executers and problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves to make a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Dexcom and the Medical Affairs team may be the perfect fit for you. Where you come in: You will respond to complex medical and technical inquiries from healthcare professionals (and patients) in a timely manner You will develop and maintain standard response materials (SRLs, FAQs, scientific dossiers) with accurate, evidence-based information You will ensure all communications comply with regulatory standards (FDA, EMA) and internal SOPs, including AE reporting You will use Veeva Medical Communications to manage, track, and deliver medical inquiry responses You will analyze inquiry trends and generate insights to identify knowledge gaps and improve communications You will collaborate cross-functionally (Medical, Regulatory, Quality, Commercial) to align on product and scientific messaging You will critically review and interpret clinical data and literature on diabetes, CGM, and metabolic diseases You will support the development and continuous improvement of medical inquiry processes, systems, and workflows You will rack KPIs, prepare reports, and support audits to ensure quality and compliance of medical information services What makes you successful: Degree in a life sciences field with clinical licensure (e.g., RN, RD, NP, PA, PharmD) At least 5 years of experience in Medical Affairs, Medical Information, or similar roles in pharma/medtech Your computer skills include Microsoft Office Suite - Word, Excel and PowerPoint; Adobe Acrobat Pro; Microsoft 365; Smart Sheets; Microsoft Copilot; Microsoft Teams. Experience with Veeva Promotional Materials and Medical Communications platforms is a plus. You have strong knowledge of diabetes management and relevant scientific literature You have solid understanding of clinical study methodology and ability to translate evidence into medical responses You have proven ability to critically evaluate studies, including strengths, limitations, and data interpretation You have high attention to detail, strong organizational and communication skills You have experience with document control systems and processes ; familiarity with Veeva is a plus You have proficiency in Microsoft Office and ability to work in a fast-paced, collaborative environment What you’ll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community . A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Travel Required: 10% Experience and Education Requirements: Typically requires a Bachelor’s degree and a minimum of 5 – 8 years of related experience Imagine a workplace where your ideas are valued, your growth is supported, and your efforts directly contribute to our success. We believe in fostering a culture where everyone feels empowered, inspired, and excited to come to work each day. If you're looking for a role that offers more than just a job, where you can truly make a difference and have fun while doing it, then we can't wait to meet you! Join us and be a part of something extraordinary. Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications. #DexcomPhilippines