Sr. Commercial Training Manager, CARE

Date: Jun 10, 2026 Department: BU CARE Job Type: Direct Employee Business Area: Human Resources Contract Type: Permanent Location: Chiesi USA Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years’ experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas. Discover more here. At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behaviour at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger. We are a vibrant ecosystem of passionate, talented individuals united by strong values, each bringing unique perspectives that help us to continuously challenge the status quo for the better. Who we are looking for This is what you will do The Sr. Commercial Training Manager, CARE is responsible for leading the development and implementation of the critical care and neonatology curriculum for three brands in market as well as future business development asset(s) and the neonatology pipeline (both disease state and brand). This role is pivotal in implementing training programs that enhance the capabilities of our sales force as well as our market access team (national account managers) with a strong focus on clinical acumen to ensure they are well-equipped to drive success across the portfolio and meet commercial objectives of the CARE business unit. This position requires a collaborative individual with strong leadership skills who can build an alliance across sales, marketing, medical, the business, and customer excellence to achieve success in highly competitive markets. You’ll be responsible for: Program Design & Delivery Conduct and execute compliant training strategies across a portfolio of products that ensure sales effectiveness (and launch readiness as applicable), applying adult learning principles and instructional design best practices. Conduct a gap analysis to determine which areas require enhanced training to drive success across the various competitive markets and then develop curriculum to close those gaps. Evaluate the training program for the national account managers, providing enhanced programs as necessary for successful execution at the IDN leadership level to improve uptake and adoption of the portfolio. Lead onboarding, launch as applicable, and advanced training programs across multiple modalities (live, virtual, eLearning) for all commercial field teams. Maintain accurate, up-to-date content reflecting clinical data, competitive intelligence, and market dynamics. Cross-Functional Collaboration Partner with Marketing, Medical, Leadership, and Field Sales Trainers to align training with business objectives and identify skill gaps. Coordinate commercial efforts with the HEV team to ensure aligned strategy and execution with a customer-first focus. Support development of selling skills, strategic messaging, and objection handling through targeted initiatives. Play a critical role bridging sales and marketing to ensure aligned strategy and execution with a customer-first focus. Performance Measurement & Optimization Manage the budget and resources to maximize utilization including vendor scope of work, costs, and deadlines. Track training impact using coaching reports, surveys, and performance metrics to monitor effectiveness and identify opportunities for improvement; adjust programs based on insights. Manage administration to ensure seamless delivery and reporting. Actively contribute to the sustainability goals to further the impact on patients, customers, employees, community and the planet by demonstrating a shared value mindset. You will need to have Eight (8) years of experience across training and/or sales experience in the pharmaceutical industry Demonstrated ability to manage multiple products including disease state and product knowledge Excellent leadership skills with the ability to inspire and motivate others Ability to translate complex medical information into practical sales training content Expertise in adult learning principles and instructional design Strong communication, collaboration, and project management skills Ability to travel up to one week per month for training sessions, sales meetings, etc. Proficiency in Microsoft Office Suite, Veeva Promomats, and Adobe tools Experience with LMS/LXP administration We would prefer for you to have Proven success in designing and delivering training for product launches Market access experience is a plus Location Hybrid position based in Cary, NC with 25% travel (up to 1 week per month). #LI-Hybrid What we offer No matter where your path starts at Chiesi, it leads to inspiring possibilities. Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way. We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. Additionally, we offer flexible working arrangements, remote work options, and tax assistance services for foreign colleagues, all designed to help you thrive. Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law. 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