Reputable and growing company located in Houston although position is remote. If you are located in Houston, it is a plus but not required. Candidate should have a background with Third-Party Commercial General Liability Claims. Real Estate experience required. You will be handling the following types of claims: Wrongful death Slip and Fall Habitability Personal Injury Sexual assault Trip and Fall Responsibilities • Manage caseload of primarily litigated files of approximately 125 claims. • Direct independent adjusters (when applicable) and defense counsel, as necessary • Analyzes and processes complex or technically difficult commercial general liability claims by investigating and gathering information to determine the exposure on the claim • Investigates, analyzes, determines potential liability, and effectively settles with adverse parties. • Manages claims through well-developed action plans to an appropriate and timely resolution • Assesses liability, gather investigative information and resolve claims within evaluation • Negotiates settlement of claims up to designated authority level, request authority timely, as needed • Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout the life of the claim • Approve and makes timely claim payments and adjustments, and settles claims within designated authority level • Assist litigation manager with the litigation process; ensures timely and cost-effective claims resolution • Uses appropriate cost containment techniques • Communicate claim activity with the appropriate parties (supervisor, broker, agent, client) • Cultivate and maintain professional client relationships • Participate in monthly claim round table and reserve committee • Audit files to ensure field completion and data integrity • Prepare Claim Analysis Reports for all claim reviews (internal/external) • Complete Plan of Action, Status Updates, Reserve Properly, • Request all pertinent documents and audit files for closure, field completion, document gathering, financials, etc. • Request settlement authority and checks • Identify tender and subrogation opportunities • Attend mediations, if merited (rare travel, if any). • Exercises sufficient and independent judgment to settle cases prior to mediation and/or litigation. • Obtains all necessary documentation from the appropriate parties within established timelines. • Remains abreast of new case law and statutes. • Maintains confidentiality of information processed. • Ensure the maintenance of the data integrity of our RMIS • Mentors team members. • Completes other duties and special projects as requested. Experience • 7-10+ years of experience handling catastrophic level commercial general liability claims • Litigated claims experience imperative • Active license is required (multi-state) • Real estate/multi-family experience claims handling experience highly preferred • Comprehensive understanding of General Laws in multi states Required Characteristics • Must share our core values • Must be reliable and dependable • Must enjoy finding and proposing solutions to problems • Must thrive in a fast pace, deadline driven environment • Must be willing to self-learn in addition to taking direction (work independently and as a team) • Must be comfortable with working on new and sometimes unfamiliar problems. Ability to problem solve and find solutions/answers • Must be self-motivated, proactive, and detail oriented • Must be respectful to all colleagues and clients and contribute to a fun, happy and team building atmosphere. Skills • Typing (min 65 wpm) • Experience with automated claims handling systems (RMIS) (paperless environment) • Extensive understanding of contractual relationships and language Education • Required - High School Diploma • Required - Bachelor's Degree from an accredited college or university • Required – Multi-state Licensed Casualty Adjuster • AIC/CPCU/ARM Designation highly preferred Medical - UHC 401K plus match
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