Sr. Association Coordinator

SR. ASSOCIATION COORDINATOR GENERAL SUMMARY The Senior Association Coordinator is a key member of the Etherio Association Management team, supporting the client team. This role is responsible for the association's effective coordination of marketing and communications, educational programs, membership, customer service, and events. The Senior Association Coordinator works closely with board members, volunteers, staff, and vendors to ensure organizational excellence. ESSENTIAL FUNCTIONS Marketing and Communications Assist in composing and overseeing communications, including emails, social media posts, press releases, blog posts, event promotions, and announcements. Coordinate marketing committee meetings. Plan and manage the content calendar. Design and produce high-quality visual assets in Canva. Organize, coordinate, and execute the annual campaign. Coordinate Ad creation and placement in corporate sales flyers. Webinar Management Oversee end-to-end planning and execution of webinars (e.g., committee coordination, call for proposals & review process, scheduling, speaker agreements, Zoom setup, course setup in LMS, event calendar setup, speaker support, live moderation). Track webinar analytics, gather feedback, and prepare reports to support continuous improvement and sponsor relations. Website Management Create and update website content and graphics. Maintain accurate and engaging information on website. Manage custom forms for various association programs. Track and report website usage data. Event Support Assist in the design and production of event signage, name badges, and collateral. Serve as registration lead pre-event assisting attendees in the registration process, updating records, processing refunds and answering questions. Support the setup and maintenance of the event website and the registration platform. Assist with speaker management platform and any questions that arise. Provide onsite assistance with event set-up, registration, attendee inquiries, and general logistics. Order supplies, signage, giveaways and other collateral for each event. Track and create award certificates, working closely with the VP of Awards. Position will be part of an onsite team supporting medical education events. Candidates will need to be comfortable in environments where cadaver-based training and hands-on medical procedures are being conducted. General Operations Operate in compliance with association-specific policies. Strong problem-solving ability with a proven capacity to research complex issues and deliver well-supported recommendations. Contribute to developing and maintaining client SOPs and consistently adhere to all SOP requirements. Respond to client requests in a timely, professional manner. Serve as primary and back-up support for all association email inboxes and phone line, responding to member and non-member inquiries. Provide input into client and Etherio Association Management Business Unit operations, processes, procedures, and policies. Support the overall goals and objectives of the association through additional responsibilities as required. MINIMUM QUALIFICATIONS Bachelor’s degree or equivalent experience. At least 2 years’ experience, ideally in a non-profit or association setting preferred. Demonstrated achievements in project management, organizational skills, administrative responsibilities, and technology. Excellent oral and written communication skills, with strong interpersonal, presentation, and networking abilities. Proficiency in Microsoft Office (Word and Excel), with the ability to quickly learn and adapt to new software and platforms. Strong attention to detail . Ability to manage changing priorities and multiple projects with varying deadlines. PREFERRED QUALIFICATIONS Experience with association software (such as MemberClicks and YourMembership) and learning management systems. Skilled with tools like Canva, Zoom, Hootsuite, Vimeo, ClickUp, Google Analytics, and Smartsheet. Proficiency in project management techniques is preferred. Marketing and/or social media experience. Proficient in database management and communication systems, emphasizing accuracy and attention to detail . The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position. WORKPLACE LOCATION REQUIREMENTS We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client and/or event locations. TRAVEL REQUIREMENTS Ability to travel at least 10% per year. SCHEDULING REQUIREMENTS Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs. ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office), while also being able to stand and/or move for extended periods (such as when executing events onsite). Need to lift, carry, push, or drag boxes or equipment up to 30 lbs. Frequently moves inside the office to access filing cabinets, office machinery, etc. Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces). Occasionally required to position self in a stooping, kneeling, or crouching manner. Frequently communicates with others and must be able to exchange accurate information in these situations. Frequently uses computers and other electronic equipment. ABOUT ETHERIO At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together. Benefits include: Medical, dental, vision, and more. 401(k) with matching. Generous paid time off. Flexible and hybrid work schedules. Our approach has earned us many industry awards over our 30+ year history, including 18 consecutive years on the CMI 25 – North America’s Top 25 Meeting & Incentive Companies. Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you. Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].