The Senior Administrative Assistant – Advisor Group provides high-level administrative and operational support in a dynamic, fast-paced environment to Area Vice Presidents and/or front-line field leaders (typically 2–3) and the broader Advisor Group (TAG). This role requires exceptional organizational agility, proactive problem-solving, and the ability to manage competing priorities while ensuring leaders can focus on strategic objectives.
This can be a remote position. However, our ideal candidate will need to reside within 30 miles of Grand Rapids or Chesterfield, MI area. There will be periodic travel to our office or events.
DUTIES & RESPONSIBILITIES:
Provide
s
day-to-day administrative support to multiple
field
leaders, including email and calendar management, travel arrangements,
submitting
expense reports and other key responsibilities as assigned.
Manages these tasks in a high-volume, deadline-driven environment requiring frequent reprioritization.
Ensure
s
leaders can focus on
their
key jobs to be done and
execute
s
on
plans for their model week/service models by thinking and acting proactively; use systems to
assist
them in managing calendar, tracking relationships,
monitoring
joint field work, prioritizing email and other incoming tasks.
Demonstrates ability to
anticipate
needs and adjust plans quickly in response to changing priorities.
Collaborate
s
with leaders and partners in the Capacity Growth and Development Center of Excellence to organize candidate pipeline activities; this includes contacting candidates with reminders on interview materials or other key information, submitting recruiting forms, scheduling interviews, sharing information with team members, ensuring leader coverage of appointments, and serving as a key contact for candidates on behalf of the leader as they move through selection and launch.
Provide
s
end-to-end planning and support for small events and meetings, including AV/technical, location, catering, RSVP management, etc.
Collaborate
with
TAG
operations team leaders to support larger event planning needs as
requested
.
Establish
es
and
maintain
s
efficient office management processes; perform
s
routine administrative duties such as
maintaining
office supplies, processing mail, handling vendor
expenses
and other needs of the Advisor Group
(TAG)
related to the physical location (as applicable)
.
Appropriately
complete documentation
in accordance with
standards/requirements.
Prepare
s
meeting agendas and materials,
maintain
s
meeting notes, and arrange
s
for implementation of action and follow-up items.
Ensures
timely
follow-through on critical deliverables in a fast-paced setting.
Relieve
s
leaders of administrative tasks such as updating data, understanding
reports
and creating documents, ensuring information is
accurate
and
timely
.
Respond
s
to information requests and composes correspondence on a regular basis (often of a confidential nature).
Maintain
s
a high level
of professionalism and strong relationships when interacting with candidates, advisors,
leaders
and other key stakeholders across the organization.
Support
s
other projects, programs, and processes as needed.
Models Thrivent’s leadership competencies –
Model the Way, Rally the Team, and Deliver Outcomes
.
Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to
our clients
.
Shapes and/or supports a culture that
represents
the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.
Describe
below
the audience
this role will interact with
and level of influence
they will
have on those roles.
Field Leaders
:
proactively
determine
gaps/needs
in leader activity; raise them to leader
and
assist
in the plan to
adjust
.
Understand priority of meeting requests
and leader preferences
and adjust calendar a
ccording
ly.
Operations Staff
:
Collaborate
and consult
with
LGO, AGSM, AGC and other SAAs
to support
the work of field leaders
,
Areas/
TAG
and related meetings/events
;
provide insights
to each other, share best practices
to improve processes and efficiency.
COEs
:
Work in partnership
to support recruiting efforts
of field leaders, providing insights and
information as needed
; understand the
complexities and urgency of the
selection process and
act accordingly.
Candidates
:
Provide assistance
to
and
build relationships
with
candidates to
provide information
and
welcome
them
throughout the
selection process
and as they begin the
ir career with Thrivent
.
QUALIFICATIONS & SKILLS:
Required:
3 or more years of administrative/secretarial experience supporting multiple leaders or teams in a fast-paced environment
Advanced business computer skills, including Microsoft Word, Excel, PowerPoint, and Outlook; ability to learn
additional
tools quickly (e.g., Teams, Salesforce, Zoom)
Ability to handle multiple tasks and
maintain
a high quality of work while experiencing frequent interruptions
Ability to
maintain
integrity of sensitive/confidential information and exercise sound judgment
Strong organizational and project management skills
Excellent communication and interpersonal skills
Preferred:
Two-year
degree
from business or vocational school desired
Project support experience desire
d
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $24.06 - $32.56 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color,
sex
, gender identity, sexual orientation,
pregnancy,
national origin, age, disability, marital status, citizenship status, military or veteran status,
genetic information, or any
other
status
protected by applicable local, state
,
or federal law. This policy applies to all employees and job applicants.
Thrivent is
committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation
,
please let us know by sending an email to
[email protected]
or call
800-847-4836
and request Human Resources.