SQA Lead

SQA Lead ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and technology. Our first service center in Asia Pacific is in Metro Manila (Mandaluyong) from where we provide our service to Europe, APAC incl. our local market Philippines, and USA regions. We are now geared towards expansion and are looking for highly motivated joiners. WHY ERNI is the best place to call HOME? 🏡 🤩 At ERNI, this is how we can support you; ALL company PERKS AND BENEFITS take effect UPON HIRING! Contract : there is always a project and opportunity for you. Personal Development and Travel Opportunities outside the Philippines. Baby Basket – to welcome your newborn to the ERNI family. Fruit Basket – boost of vitamins during hospitalization. Free snacks and coffee in the office 🔐 UNLOCKING NEW DOORS OF GROWTH & OPPORTUNITIES Free Training with Certifications : Grow with us through technical and non-technical training. Challenging Projects: ERNI is dedicated to developing high-quality software in complex technical environments such as MedTech, Industry, Finance, and Transportation. Have the chance to participate in various technically challenging projects amongst passionate and skilled colleagues. Employee Welfare: You will be guided by a group of people who will guide and support you to have the right tools and mindset. Promotions & Recognition: From the very first day, we offer you a way to learn and develop yourself in our company. Your colleagues and superiors consistently recognize and appreciate all efforts, making you feel satisfied with your achievements. Communication: You will find transparency, honesty, and open communication in our working culture. we value suggestions, opinions, and feedback from all employees. ⏱ FLEXIBILITY Hybrid Set-Up: We are combining both remote work and in-person work. The hybrid setup will allow you to reduce commuting time and have a more flexible work schedule. This will help you to manage better your work-life balance. 🎉 EVENTS: We provide many opportunities to connect and build relationships. We are learning, growing, and celebrating achievements together. You will experience a wide range of different exciting activities. What to expect? Leisure Events, Summer Events, Family Events, Social Events, and Year-End Events. 👋 What are our wishes? Proven ability to perform as a SQA Test Lead who can work independently as well as with a large cross-functional team, support to drive quality outcomes end-to-end, and influence cross-functional teams to address quality risks. Bachelor’s degree in Computer Science or Information Technology or equivalent. An undergraduate major in Finance or Accountancy is an added advantage. At least 10 years of work experience as a Test Lead. Experience as test manager is an advantage. Test automation knowledge and experience is highly preferred. Must have experience as Test Lead in Agile software development. Must have proven business process and requirements analysis skills to support effective preparation of test scenarios and test cases Experience in testing regulated financial systems Awareness of data privacy, security, and audit requirements Experience supporting internal or external audits (advantage) Must be skilled user of modern software for functional testing and automated testing such as Azure DevOps Test Plans and Pipelines, Selenium + Cucumber, PowerAutomate, Datadog Synthetic Testing, and must understand the strengths and weaknesses of each. Strong proficiency in test toolchains across test management, UI/API automation, and non-functional testing (e.g., Azure DevOps Test Plans, Postman/SOAP UI or equivalent, JMeter/Datadog Synthetics or equivalent), and ability to select fit-for purpose tools. Hands-on experience integrating automated tests into CI/CD pipelines (Azure Pipelines or equivalent), implementing quality gates, and using automated smoke/health checks to validate deployments and reduce defect leakage. Experience in automating test script execution, data validation, and data comparison Experience in testing front-end applications that use technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular Experience in testing back-end applications that use languages such as Node.js, Python, or Java Experience in testing system integrations using stand-alone stubs or through API connection. Experience in testing reports and dashboards Experience in testing for data migration is an advantage Experience in using Azure DevOps (ADO) for documentation of test artifacts and other related artifacts Strong written and spoken communication skills in English, with ability to present test results and quality risks to both technical and non-technical stakeholders, and produce clear technical documentation. Must have a good understanding of database design (relational, object-oriented, OLAP cubes), and able to write basic to intermediate queries Preferably with a certification on automation testingExperience in financial services and banking domain is required Demonstrated experience as an active contributor in Agile teams (sprint planning, refinement, reviews, retrospectives), with ability to align testing approach to sprint/release goals. Ability to lead and facilitate defect triage and quality discussions, negotiate priorities with stakeholders, and ensure quality issues are tracked through to closure. Ability to work in a fast-paced, deadline-intensive environment. Self-motivated, team player, preferably with strong organizational skills 💼 How can you contribute to the team? While working on the Trade, Supply Chain, and Microfinance (TSCMF) product delivery, the SQA Test Lead will be responsible for performing the following tasks: Own and continuously refine the overall test strategy and quality engineering approach for TSCMF (including test levels, environments, tooling, automation approach, entry/exit criteria, and release readiness), aligned with delivery priorities and risks. Lead or facilitate key quality ceremonies (test planning, defect triage, release readiness reviews) and drive timely resolution of quality risks, including root cause analysis and preventive actions with the delivery team. Review the project’s document artifacts, e.g., functional requirement documents (FRDs), high-level solution design (HLSD), solution design document (SDD), database design documents, etc. (in Azure DevOps or ADO, where applicable) for the purpose of preparing test artifacts. Escalate to the Product Delivery Manager any issues found within the said artifacts. Prepare master test plan for the project. Prepare and maintain relevant deliverables and test artifacts, e.g., master test plan, test scenarios, test cases, test scripts, test data, test results, test defects, test completion reports, traceability matrices, etc. (in ADO, where applicable) in conformance with client's standards and processes. Plan, design, implement, and maintain automated tests across UI and API layers (e.g., Selenium + Cucumber, Datadog Synthetic Testing), applying engineering best practices (version control, code review, modular design, reusability, and clear naming/tagging conventions). Design and own maintainable automation frameworks (e.g., BDD/data-driven patterns as applicable), including test data strategy, reusable components, and documentation, and provide guidance/knowledge transfer to other QA resources. Integrate automated tests into Azure DevOps CI/CD pipelines (Azure Pipelines) and/or Datadog pipeline scheduling as applicable, including implementing automated smoke/health checks after deployments, defining quality gates and pass/fail criteria, and publishing automated test results to support release readiness decisions. Continuously improve automation reliability and execution speed by diagnosing and reducing flaky tests, maintaining pipeline/test assets, and coordinating environment and test data readiness with the delivery team. Document data reconciliation approaches. Automate data validation and reconciliation (e.g., database queries, API response validation, report/data comparisons) to improve test coverage and reduce manual verification effort. Arranges test environment availability within client Azure DevOps; Acts as focal to product owner and business users for conduct of the product demo, including evidence/ reports on Azure Test Plans as exit criteria for the increment. Prepare and maintain test data, including setting up of users, roles, and responsibilities for testing purposes. Define and track key quality indicators such as test coverage, defect density, defect leakage, automation pass rates, and release readiness indicators, and communicate risks proactively to stakeholders. Inspect test evidence and reports provided by the vendor and coordinate issues with vendor until passing, declares pass/ fail to PDM as entry criteria for the next phase / activity. Conduct final cycle of functional test, systems integration test, and performance test to ensure that defined functional and non functional requirements are met from client perspective, which serves as entry criteria to user acceptance test or product demo. Support user acceptance test. Provide clear, decision-oriented test reporting to stakeholders (progress, risks, blockers, and recommendations), including timely escalation of quality issues and explicit release readiness assessments (go/no-go recommendation with rationale). Prepare dashboards in ADO to aggregate and summarize test results. Arrange for and conduct knowledge transfer to other SQA test engineers as necessary. Participate in service transition activities to review relevant test artifacts (Master Test Document, Azure Test Plans - Test Suite, regression cases and automation scripts, migrated data, etc. as entry criteria to BAU. Prepare final test reports for sign-off by relevant IT and business stakeholders Work Arrangement Hybrid, to report onsite as needed. If the TSCMF product team or PDM requires the SQA Test Lead to report to HQ, compliance is mandatory. Work Schedule is from 9:00 AM – 6:00 PM Manila Time. May be required to support critical release windows. Department Quality Assurance / Tester Role Quality Assurance Engineer Locations Metro Manila Remote status Hybrid About ERNI Philippines We deliberately focus on what we know best. 18 Locations in 8 Countries 800+ Employees across the Globe ISO Certified Founded in 1994