Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.
Connectivity to nature, a healthy lifestyle, beauty, and sound mindfulness are characteristics of the Nordic people. The LivNordic Spa pursues holistic wellbeing by drawing on the rich resource that Nordic culture–traditional and contemporary, has to offer. LivNordic Spa currently operates 15 cruise ships onboard Viking Cruises.
About The Role
As a Spa Trainer, you will educate and coach our spa teams in LivNordic’s brand, values, treatments, service standards, retail philosophy, and guest experience. You will work closely with the Training Manager, Training Coordinator, and onboard Spa Managers to ensure consistency and excellence across the fleet.
The role involves extensive travel onboard our ships, which sail worldwide. You will be part of a small, dynamic, and supportive team in a fast-paced environment. Flexibility, adaptability, and a passion for learning and development are essential for success in this role.
Your day-to-day
- Reporting to the Training Manager, you will deliver exceptional training and support spa teams across multiple locations globally
- Deliver training across treatments, reception, retail, service, and operations
- Coach onboard teams to enhance performance and guest experience
- Monitor treatment quality, hygiene, cleanliness, and presentation standards
- Provide hands-on training in: treatment delivery and service excellence, spa menu immersion and product knowledge and retail displays
- Conduct evaluations, create development plans, and support quality management
- Support pre-openings to embed SOPs, training materials, and standards
- Partner with Spa Managers to identify training needs and improve operations
- Contribute to training materials, SOPs, and process improvements
What We’re Looking For
- Beauty therapist qualification equivalent to: CIDESCO, ITEC
- Excellent written and verbal English communication skills
- Experience in public speaking and presentations
- Flexibility to travel extensively, with international travel requirements of approximately 70–80%
- Previous shipboard experience or 5-star hotel is required
- Completed a contract with LivNordic onboard Viking Cruises - highly desirable
- Previous experience in teaching, training, pre-opening, or similar would be an advantage
Your ambition. Your growth. Your success.
If this is you, there’s Room for You.
Start date: As soon as possible. Recruitment is ongoing, and the position may be filled as soon as a suitable candidate is identified.
Selected candidates will be invited to participate in a practical assessment as part of the recruitment process.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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