The Senior Solution Consultant (SC) possesses deep knowledge of the capabilities included in Infor’s cloud-based, industry-specific enterprise software solutions. The SC provides both solution and industry expertise to Infor prospects and customers in support of driving license revenue and customer success. The SC uncovers the strategic objectives and business opportunities with prospect stakeholders during discovery and understands the key metrics driving the Infor solution evaluation. The SC leads solution presentations and demonstrations. As a senior member of the Solution Consulting team, you will work alongside colleagues from sales management and sales execution, product marketing, the services business unit, alliances, and value engineering, as well as, with non-Infor consulting partners to develop and execute compelling professional presentations.
A Typical Day in the Life Includes:
Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
Work with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
Lead solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.
Transform the Solution Consulting community within Infor. Teamwork and continuous improvement are critical to the success of Solution Consulting. It is incumbent on every SC to contribute to the knowledge and content for the collective team.
With the overall Solution Consulting team, participate in shared activities such as marketing events, value engineering engagements, trade shows, and other customer-facing activities, maintaining RFP response repositories, presentation collateral, and demo content.
Basic Qualifications:
Experience supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, follow-up discussions and post-demonstration surveys.
Experience working with supply chain processes and specifically with Manufacturing Execution Systems (MES) Software.
Experience working with cloud-based solutions.
Experience working with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions.
Experience leading solution demonstrations to prospects and customers that reinforce solution value at various audience levels, including executives, business users, and stakeholders, and positively influencing license deal pursuits and customer success.
Legal authorization to work permanently in the United States without requiring a visa transfer or sponsorship.
Preferred Qualifications:
Experience connecting with an audience to share a compelling value proposition.
Experience influencing key stakeholders at every level of an organization.
Experience working with ERP software solutions.
Experience learning new software solutions and familiarity with how various software solutions integrate with each other for total solution package.
Experienced at multi-tasking across various engagements, internal mandates without task-level supervision.
Experience configuring enterprise-level finance software applications.