SMB Sales Executive

Who we are Platzi is the largest technology school in the Hispanic world, with over 5 million students and 4,000 companies using our platform to develop technical and professional skills. Our mission is to make Latin America a technology superpower by training individuals and organizations in areas like AI, Software Development, Cybersecurity, English, Leadership, and Business. We operate mostly remote, with team members across Latin America and key hubs in Bogotá, Mexico City, and San Francisco. What we’re looking for We’re looking for an SMB Sales Executive to generate revenue for Platzi by acquiring new SMB customers and managing renewals and expansion opportunities within existing accounts. This is a full-cycle sales role for someone who can qualify opportunities, run discovery, present solutions, negotiate, and close deals. We’re looking for someone fast, organized, commercially sharp, and accountable for their pipeline performance. You’ll work with small and medium businesses across LATAM, managing opportunities from multiple channels and helping customers find the right Platzi solution while maintaining a healthy and realistic pipeline. What you’ll be doing Manage assigned leads within the defined SLA. Qualify opportunities based on fit, need, urgency, budget, and decision-making authority. Prioritize leads with real buying intent and disqualify opportunities without clear commercial fit. Run discovery calls and commercial demos with founders, People leaders, HR, L&D, Finance, Operations, and business owners. Send clear proposals with product scope, pricing, licenses, validity, and next steps. Handle objections, negotiate, and move deals to close. Complete contract, compliance, or purchase order processes when needed. Manage renewals for the assigned portfolio. Contact customers before contract expiration and identify upsell or expansion opportunities. Detect churn risks and coordinate action with the Success team. Maintain active relationships with decision makers and key contacts. Keep HubSpot updated with deal stage, amount, close date, next step, notes, and loss reasons. Maintain a realistic pipeline without inflating weak opportunities. Differentiate commit, best case, open pipeline, and at-risk deals. Raise blockers related to legal, pricing, product, compliance, or Success. Hand off customers to Success with clear context, expectations, and commercial history. Who you are Must-haves 1+ years of experience in B2B sales, managing opportunities independently from qualification to close. Experience working with short or medium sales cycles and maintaining forecast discipline through pipeline, conversion, and revenue metrics. Strong commercial judgment and ability to qualify or disqualify opportunities quickly. Comfortable managing multiple deals simultaneously without sacrificing quality or follow-through. Strong communication and negotiation skills across calls, email, and messaging channels. Experience using CRM tools with discipline; HubSpot is a strong plus. Organized and detail-oriented, with the ability to maintain clear next steps, ownership, and deal documentation. Resilience, speed of execution, and strong orientation toward revenue results. English proficiency at a B2 level or higher, Nice to haves Experience in SaaS, edtech, HR tech, or corporate training. Familiarity with HubSpot reporting, sales dashboards, or structured pipeline reviews. 💻 Hardware With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories. 📗 Books We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉. 🐣 Maternity/Paternity Leave At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave. 💸 Option Pool All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares. 🌴 Vacation You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team. 💆‍♂️ Online Therapy We care about your emotional health by covering the first four online therapy sessions with specialized companies. 🌐 Team Syncs Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds. 🏖️ Villa Platzi Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.