Shipping Manager

About Us We started Nomad Internet because we believe that rural communities are special, but remote areas can be very challenging without access to reliable high-speed internet. If you have ever experienced living in a rural community, you can understand the struggles of poor internet quality. It can ruin your whole day to plan around the internet randomly “going out”. Rural communities need access to High-Speed Internet just as much as urban folks do. But, they are often left out of the Internet conversation in America. Then, they are expected to be ok with 2nd class internet. The same internet that has been publicly funded over and over again without any improvements. We felt it was time for a change! Over the last 4 years, with the help of rural communities around the country, we are now one of the largest rural internet providers in the country! Nomad Internet provides the best wireless internet you can possibly experience. With our use of C-band spectrum and the Nomad Omega, Air and Raptor modems, most Nomad Internet customers experience speeds between 100-200mbs. Plus, the Nomad Air Travel option allows customers to take this internet anywhere they travel! At Nomad Internet, we are the best in the world at one thing: Rural Internet. Our entire focus is bringing reliable, high-speed wifi to rural communities, and we want you to put us to the test. Job Description This is a remote position. Key Responsibilities: 1. Shipping and Receiving Oversight: Manage all aspects of shipping and receiving, ensuring timely dispatch and delivery of products. Oversee the handling, packaging, and storing of goods in preparation for shipping. 2. Inventory Management: Keep accurate records of inventory levels and ensure the availability of necessary shipping materials. Implement inventory control processes to minimize losses and maximize efficiency. 3. Logistics Coordination: Coordinate with logistics companies and courier services for shipping. Negotiate contracts and rates with shipping carriers to optimize costs. 4. Quality Control: Ensure the quality and safety of products during the shipping process. Implement and oversee quality control measures to maintain the integrity of goods. 5. Team Leadership and Training: Lead and manage the shipping department team, providing training and guidance to staff members. Foster a team-oriented environment that encourages efficiency and productivity. 6. Compliance and Documentation: Ensure compliance with shipping regulations and laws. Maintain accurate records and documentation for all shipping activities. 7. Customer Service: Address customer inquiries and issues related to shipping. Work closely with customer service teams to resolve any shipment-related complaints or problems. 8. Process Improvement: Continuously assess and improve shipping processes for greater efficiency. Implement new technologies or methods to enhance shipping and receiving operations. 9. Budget Management: Manage the budget for the shipping department, including cost analysis and reporting. 10. Emergency Response: Handle emergency situations effectively, such as delays or damaged goods, ensuring minimal impact on company operations and customer satisfaction. Requirements Qualifications: - 3-5 years of shipping management experience - Proven experience in a shipping or logistics role - Strong leadership and team management skills. - Excellent organizational and time-management abilities. - Proficiency in shipping software and database management. - Knowledge of shipping regulations. - Excellent communication and problem-solving skills.