Services Project Manager

AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: This pay range represents the minimum and maximum compensation that the position offers, and final compensation can vary within the range depending on work location, job experience, skills, and relevant educational attainment and/or training. We’re seeking a high‑performing Project Manager to lead end‑to‑end delivery of software projects within our Global Services team. This role goes beyond traditional project management, requiring a strong grasp of technical concepts and client business processes, along with the ability to quickly learn, adapt, and provide effective guidance. This role will engage with senior executives through high‑level presentations and collaborate in detailed technical discussions with internal teams and client experts. Key responsibilities Own the full MES project lifecycle (initiation → planning → design/configuration → integration → commissioning → go‑live → hypercare → operational handoff) across single‑site and multi‑plant deployments. Establish and lead project governance—daily standups, sprint reviews, defect triage, risk reviews, steering committees, and QBRs—tailored to plant operations and downtime constraints. Ensure MES projects meet scope, quality, cost, schedule, and compliance requirements, including validation and audit readiness where necessary. Serve as the primary point of contact for manufacturing clients, OEM automation partners, system integrators, and OT/IT stakeholders. Deliver executive-ready communication summarizing plant readiness, risks to production, integration complexity, and key decisions with clear trade‑offs. Collaborate with solution architects to validate MES/SCADA/IIoT/digital twin solution designs, edge architecture, and cloud analytics integrations. Ensure adherence to manufacturing standards such as ISA‑95/ISA‑88 (integration hierarchy, batch models) Review and approve technical MES artifacts including HLD/LLD, interface designs, configuration guides, validation protocols, test plans, and cutover runbooks. Manage project financials including budget planning, forecasting, burn tracking, margin protection, and change order governance. Lead management of SOWs, SLAs, acceptance criteria, and vendor/subcontractor performance for MES integrators and automation partners. Negotiate scope changes and commercial terms, balancing plant needs with project constraints while maintaining strong client relationships. Essential requirements 8–12+ years of project/program management experience with industrial software (MES/SCADA/IoT/Manufacturing Analytics/Edge/Automation). Proven delivery in production/plant environments with multi-site or global rollouts. Hands-on experience coordinating OT and IT teams and integrating with ERP/PLM/MOM. Strong command of project management methodologies (Agile/Scrum/Kanban/Waterfall/Hybrid) and tooling (e.g., Azure DevOps, Jira, MS Project, Smartsheet). Demonstrated success managing $1M–$10M+ projects and complex stakeholder landscapes. Excellent executive communication, conflict resolution, and negotiation skills. Bachelor’s degree in Engineering, Industrial/Manufacturing Systems, or related field (or equivalent experience). Desired skills Industry experience in one or more: Automotive, CPG, Pharma/Life Sciences, Chemicals, Oil & Gas, Semiconductors, Heavy Industry. Familiarity with platforms such as Aveva/Wonderware, Rockwell FactoryTalk, Siemens Opcenter/WinCC, OSIsoft/AVEVA PI, Snowflake/Databricks. Experience with data pipelines/ETL, historians, time-series databases, and manufacturing analytics. Certifications: PMP, PgMP, PRINCE2, ScrumMaster/SAFe, ITIL, or Six Sigma/Lean. Find out more: https://www.aveva.com/en/about/careers/ USA Benefits include: Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.