ServiceNow Platform Architect

ServiceNow Platform Architect About Our Client Our client is a pioneering biopharmaceutical company dedicated to discovering and developing next-generation medicines that transform patient lives. Operating at the intersection of cutting-edge science and advanced technology, they foster a highly collaborative and forward-thinking environment. They leverage robust IT infrastructure to streamline their global operations and accelerate life-saving research. By joining this team, you will be playing a critical role in supporting an organization where technological innovation directly impacts human health and well-being. The Opportunity Are you a visionary architect who views ServiceNow not just as a tool, but as an enterprise-driving engine? We are looking for a ServiceNow Platform Architect to take the steering wheel of our client's platform ecosystem. In this high-impact role, you won't just be maintaining systems—you will own the architectural roadmap, lead technical strategy, and design sophisticated, end-to-end solutions. As a key member of the ITSM team, you will collaborate with cross-functional stakeholders across IT operations, security, and infrastructure to build a scalable, secure, and high-performing digital ecosystem. What You’ll Do (Key Responsibilities) Shape the Architectural Vision: Define and document the long-term roadmap for the ServiceNow platform, ensuring top-tier scalability, performance, and security across ITSM, ITOM, ITBM, and custom apps. Provide Technical Leadership: Lead technical design sessions, mentor development teams, and act as the trusted advisor for stakeholders on configuration and architectural best practices. Mastermind Integrations: Design and implement seamless integrations between ServiceNow and third-party systems using APIs, web services, and middleware tools to drive absolute automation. Drive Governance & Optimization: Establish robust platform governance policies, review code standards, eliminate performance bottlenecks, and ensure strict compliance with industry security practices. Engage & Influence: Translate complex business requirements into elegant technical solutions, presenting your vision confidently to senior management and key stakeholders. What We Are Looking For The Experience: 7+ years of deep, hands-on experience within the ServiceNow ecosystem, moving successfully from implementation to high-level architectural design. The Module Expertise: Extensive, well-rounded knowledge of ServiceNow modules, specifically ITSM, HRSD, ITAM, ITOM, and ITBM . The Integration Edge: Proven track record of designing complex system integrations and a strong grasp of platform security architecture. The Leader Mindset: A collaborative communicator who can guide technical teams, influence stakeholders, and clearly document sophisticated processes. Why You Should Apply Impact-Driven Work: Your architectural decisions directly support a company working on life-changing medical advancements. Autonomy & Ownership: You will have a seat at the table to define standards, drive governance, and introduce cutting-edge platform features. Collaborative Culture: Work alongside elite professionals in IT operations, security, and infrastructure who value innovation over bureaucracy. Locations Poland Remote status Hybrid About Infotree Global Solutions At Infotree, meeting your career needs is a top priority. Client satisfaction is largely dependent on the resources we can provide, and we take pride in our delivery. We have a supportive team in place to give quality people a chance to grow and challenge themselves in their roles which has resulted in that we have placed many employees in positions that have grown into lifelong careers. We have a team of dedicated recruiters and consultant care representatives that are committed to your success and well-being. Check out our open roles to get started. Infotree Poland Sp. z o.o. is part of Infotree Global Solutions. Agency number: 15970. Founded in 2002 Co-workers More than 5000