ServiceNow Consultant

ServiceNow Consultant Our Consulting team at BearingPoint is dedicated to optimizing client business operations through advanced ERP and CRM systems. With deep expertise in SAP across various domains like finance, logistics, data, and technology, we streamline processes and enhance decision-making efficiency. Our proficiency in Salesforce helps us improve customer relationships with innovative strategies. We leverage data tools like PowerBI for insightful analytics and excel in Microsoft cloud technologies, particularly Azure, to provide secure and scalable solutions. Additionally, our team develops integrated mobile front-end and back-end applications, ensuring user-friendly mobile access to ERP and CRM systems. BearingPoint's consulting services are designed to deliver tailored solutions that meet the unique needs of each client, driving growth and operational excellence. We pride ourselves on our client-centric approach, focusing on delivering measurable results and sustainable improvements. BearingPoint is working on building its ServiceNow offering and portfolio in multiple countries. The team involved in business development is a multicultural team based in different locations around Romania and Germany and they are looking to grow their internal consultant teams with experienced professionals who can help with knowledge, internal trainings and client proposals on the business side as well as technical input in project related activities. Primary Functions and Tasks: Responsible for designing, testing, implementing and support ServiceNow systems. Administer, maintain, and support the existing ServiceNow modules. Implements new modules and business flows in ServiceNow Application Responsible for maintaining and enhancing existing modules and business flows in ServiceNow Application for adapting them to the customers’ business needs. Works closely with business analysts and vendors/customers to gather requirements in order to ensure the customer’s business needs and expectations are met in a timely and cost-effective manner. Prepares and modifies technical documentation and requirements during the different phases of the project Researches, evaluates, and recommends third party integration and applications as appropriate. Reports on progress, issues and problems to the supervisor; providing lessons learned and giving suggestions to optimize the work processes. Train internal and external resources as per project/BearingPoint needs We are looking for: Diploma in computer science or information technology or a comparable degree 3+ years of relevant consulting/implementation experience in ServiceNow At least one active ServiceNow certification: Certified Implementation Specialist, Certified System Administrator, etc. Good communication skills verbal and written (primarily English, French/German is a plus) Interaction with the customer on different levels: business, sales, service, tech. Work experience in multicultural environments Nice to have: ITIL Foundations Experience with ServiceNow upgrades Offer: Compensation package: Our compensation package includes a fixed salary with yearly evaluation and performance-related bonus, meal tickets, Easter and Christmas gift vouchers, as well as seniority, referral bonus, and peer-to-peer recognition. Health and Wellbeing: Our benefits package includes extra paid vacation days, hybrid working model, quality private medical subscription for employee and their families, and gym options. Professional growth: A learning-oriented organization with customized training paths (a mix between technical, functional and soft skills, as well as German and French language courses), certifications, valuable e-learning solution and firm-wide development programs. For more information, please visit: www.bearingpoint.com www.linkedin.com/company/bearingpoint instagram.com/bearingpointromania facebook.com/BearingPointRomania About BearingPoint BearingPoint is an independent management and technology consultancy with European roots and a global reach. We help businesses transform by combining deep industry expertise with strong capabilities in strategy, operations, and technology. Dedicated SAP and Microsoft transformation units, a strong focus on AI, and outcome-based products enable us to provide tailored, innovative solutions that create measurable and sustainable value. In addition to our core consulting operations, we run two joint ventures. Arcwide, our joint venture with IFS, specializes in business transformation enabled by IFS technology. BearingPoint North America, our joint venture with ABeam Consulting, focuses on consulting excellence and business transformation built on SAP. BearingPoint works with many of the world’s leading companies and public-sector organizations. Together with its strategic alliance partner ABeam Consulting, the firm brings together more than 15,000 professionals and serves clients in over 70 countries, delivering seamless business transformation, strengthening performance, and driving sustainable impact. BearingPoint is recognized among TIME World’s Best Companies and Forbes World’s Best Employers. The firm is also a certified B Corporation, committed to responsible business and creating long-term value for organizations, people, and society. Together with our colleagues from Portugal, the Czech Republic and India, we are part of BearingPoint’s Cross-Shore Enablement Hub (CSH), which offers a wide range of expertise. We are present in 6 cities in Romania (Bucharest, Brasov, Cluj-Napoca, Iasi, Sibiu and Timisoara) and our team has more than 850 employees. Together, we are more than business. Join us. Department Consulting Role Regular Employees Locations Bucharest Head office, BearingPoint Sibiu, BearingPoint Iasi, BearingPoint Cluj-Napoca, BearingPoint Brasov, BearingPoint Timisoara Remote status Hybrid Employment type Full-time About BearingPoint Romania We have been present in Romania since 2007. Now we have more than 850 employees in our offices in Bucharest, Sibiu, Timișoara, Iași, Cluj-Napoca, and Brașov. Their expertise brought value to more than 450 projects in the past 16 years.