ServiceNow Architect (Warsaw, 80% remote) – EU Public Organisations

ServiceNow Architect (Warsaw, 80% remote) – EU Public Organisations ServiceNow Architect in Warsaw (80% remote) for EU public bodies: design and govern secure platform solutions. 8+ years, EU clearance, C1 English. 50-month mission. Send request ServiceNow Architect (Warsaw, 80% remote) – EU Public Organisations Profile: ServiceNow Architect (ServiceNow platform, design, architecture) - Level Advanced. Securiy Clearance: Is required (security screening procedure must be initiated within first 45 days of assignment) - CONFIDENTIEL UE/EU CONFIDENTIAL. Place of performance: Frontex Headquarters - On-site service provision - intramuros 20% + extramuros 80%. Travel: Not foreseen. Duration of the mission: 50 months. Award criteria: 50% Price / 50% Quality. Minimum required scoring for interview (%): 70%. Minimum level of education: Level 4. Minimum English language skills (CEFR): C1. Minimum IT relevant professional experience (years): 8 years. Minimum experience at similar position (years) : 3 years. Rate: 490€/day NWH 858€/day EWH. · NWH: 220 days x3 years + 256 for 4.year. · EWH: 4 days in 4.year Required certificates: ServiceNow Certified System Administrator certificate or equivalent. Knowledge and skills Knowledge: · Excellent practical hands-on experience designing ServiceNow platform solutions (experience with on-prem will be advantageous). · Excellent practical hands-on experience administering and maintaining ServiceNow platform will be advantageous. · Excellent practical knowledge of ServiceNow products portfolio. · Excellent practical knowledge of Service Management. · Excellent practical hands-on experience using systems modelling tools like Sparx Enterprise Architect, Aris Architect or others. · Experience in creating technical documentation including technical design documents. · Knowledge of key technologies for ServiceNow integration (Web Services, SSO, LDAP, REST, etc.). · Well understanding of complex information systems and their interoperability. · Knowledge of IT security standards. Skills: · Very strong sense of responsibility. · Accuracy and attention to details. · Open minded, excellent troubleshooting, analytical and problem solving skills. · Very good organizational skills. · Very good communication skills. · Supportive and helpful personality with co-operative and service oriented attitude. · Ability to work in stressful environment with minimal supervision. · Forward looking with a holistic approach. · High level of motivation and initiative. Typical tasks and responsibilities ServiceNow platform architecture design: · Setting standards in scope of design, development, quality and testing. · Designing and communicating platform architecture. · Designing interoperability and interfaces with other systems. · Designing development of organizational wide service management capabilities. · Transfering business, users and technical needs into architectures. · Mapping business goals, project benefits, priorities, components, system features. · Prepares system documentation and provides presentations. · Selects and evaluates technologies. · Collects and interprets system metrics. · Optimizes system from performance, security and quality points of view. ServiceNow platform related business analysis: · Assesing internal customers’ expectations related with the use of ServiceNow platform. · Gathering, analysing and assessing business needs and users’ requirements. · Translating business requirements into optimal technical solutions. · Ensuring that proposed solutions are in line with business requirements and architecture design. · Presenting proposed technical solutions to different types of audience. Supporting ServiceNow platform project management: · Supervising implementation of organizational wide service management capabilities based on ServiceNow. · Supervising ServiceNow development and improvement projects in close cooperation with ServiceNow Architect and ServiceNow Developers. ServiceNow platform improvements: · Providing recommendations to business requirements and technical designs. · Supporting ServiceNow Architect and ServiceNow Developers in designing of solution architecture and development. · Supporting other teams in risk management, disaster recovery, security management, etc. · Maintaining up to date solution documentation including technical documentation, Standard Operating Procedures (SOPs), user manuals, knowledge base articles etc. · Other specific duties as assigned by team leader. Departamento IT Puesto ARQUITECTO/A Ubicaciones Warsaw Estado remoto Híbrido ¿Qué ofrecemos? Horarios TheWhiteam ofrece horarios flexibles. Esto se debe a que buscamos cumplir objetivos, no llegar a una cantidad de horas. Tecnologias Las tecnologías más punteras, para estar actualizados a los cambios del momento. Modalidad de Trabajo Dada la situación TheWhiteam da la posibilidad de una modalidad de trabajo presencial, teletrabajo o mixta. Ubicaciones TheWhiteam da la posibilidad de trabajar en ubicaciones situadas por todo el mundo. Lugar de trabajo Formar parte de THEWHITEAM es colaborar con una empresa formada por profesionales con una dilatada experiencia en consultoría tecnológica. Creemos firmemente que las empresas y clientes marcan el camino a seguir en el sector, pero éste lo construyen las personas. Consideramos de vital importancia que nuestra organización se fundamente en nuestro mejor activo y marca de valor añadido que es nuestro equipo humano . Acerca de The White Team Fundada en 2012 por consultores experimentados The Whiteam nace como consultora tecnológica de calidad con una misión clara; ayudar a las compañías de todo el mundo a optimizar su rentabilidad empresarial a través de un uso eficiente de las tecnologías de la información.