Why we are looking for support
Are you passionate about Salesforce and ready to take on exciting enterprise-scale projects? We’re looking for a talented
Service Cloud & Experience Cloud Consultant
Mid-level to Senior-level to join our team! Ideally, you’ll bring experience from a large consulting firm or have a similar consulting background, where you’ve honed your skills across Salesforce’s core clouds.
Your tasks
Lead Service Cloud and Experience Cloud implementations for enterprise clients
Act as a functional lead in client workshops and discussions, translating business requirements into technical solutions
Guide clients through best practices, solution design, and roadmap planning
Provide hands-on configuration, customization, and deployment support
Collaborate with cross-functional teams (Consulting, Development, Service) to deliver end-to-end Salesforce solutions
Independently lead client discussions, bringing innovative digital transformation ideas and solution strategies to the table based on your proven expertise.
Requirements
4+ years of hands-on Service Cloud implementation experience
1+ year of Experience Cloud (Community Cloud) implementation
2+ years serving as functional lead in client discussions with enterprise customers
Strong knowledge of Salesforce architecture and integration patterns
Proven track record delivering successful Salesforce projects in a consulting environment
German language skills are a must have
Excellent communication and presentation skills in both German and English
Bonus: Experience with Marketing Cloud or Sales Cloud
You have hands-on technical experience and understand the details behind Service and Experience Cloud implementations
You’re comfortable taking ownership of client relationships and driving projects forward
Certifications in Salesforce Business Analyst, Salesforce Service Cloud Consultant, Salesforce Experience Cloud Consultant and/or Salesforce Sales Cloud are considered a benefit
Nice to Have