Senior Systems Analyst

Minimum 5 years of relavent work experience. 5 to 8 years of work experience Fixed work shift with on-call readiness, including schedule adjustment for product deployment events. Desired Skills * ITIL , Helpdesk experience , Communication skills , Customer relationship * Business Analysis Planning and Monitoring. * Requirements Analysis and Design Definition. * Project Management experience supporting Enterprise Operations. * Basic Understanding of Windows servers and Azure technologies. * Knowledge of Change Control/RFC processes * Work in culturally diverse environments. * Knowledge of Data Center operations and vendor management. * Experience working within SLA parameters (documentation, coordination). * Proficiency in Microsoft Excel and Power BI. * Strong analytical, and critical thinking skills. * Excellent written and oral communication skills. * Proactiveness and ability to work independently with minimal direction. * Strong grasp of business processes and industry regulations, particularly in Healthcare environments. Responsibilities * Handle communication, change processes, documentation, and process improvement for product configuration, installation, upgrades, performance monitoring, security, and continual server improvement. * Plan deployment of new solutions with cross-team communication. * Engage in continuous improvement and enhancement planning for Infrastructure services. * Analyze technical and business needs to recommend solutions through team interactions. * Build and maintain positive relationships with clients, vendors, consultants, and end-users. * Stay updated on domain-specific developments and integrate them into enterprise systems. * Ensure proper documentation and accountability in project management and methodologies. Job Description * Support coordination of cross-Enterprise, highly available applications on a global network. * Collaborate with Development Teams for troubleshooting and deployment issue resolution. * Manage multiple tasks effectively with strong time management and prioritization skills. * Communicate clearly with both technical and non*technical teams. * Possess basic knowledge of MSSQL databases, programming concepts, AI, machine learning, and cloud computing. * Focus on integrating AI/automation, advanced data analytics, and hybrid skills blending business strategy with technology. * Documenting Change Controls and Monitor change management and product lifecycle. * Coordination across teams to ensure compliance.hem