Job Description
The Opportunity
Based in Hyderabad, join a global
healthcare biopharma company
and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology
Centers
focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company
’
s IT operating model, Tech
Centers
are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech
Center
helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must
leverage
the strength of our team to collaborate globally to
optimize
connections and share best practices across the Tech
Centers
.
Role Overview
Responsible and accountable for 1 or more network monitoring tools in the environment
.
Technical architect role in developing and refining overall monitoring strategy and architecture as well as their roadmaps
.
Technical Leadership in performing planning, deployment, and optimization of enterprise level network monitoring environment
.
A team player by collaborating with other network professionals from other network product
team
to develop and implement
new ideas
into tangible solutions
.
Ownership in managing and
maintaining
multiple monitoring tools, ensuring they meet our operational needs
.
Providing technical leadership for day-to-day operational management of Network monitoring tools: Responsible for
accurate
inventory of
monitored
devices, making sure all monitoring parameters are adhering to corporate monitoring catalogues and accommodating exception requests wherever applicable
.
Problem-solver by troubleshooting complex network
monitoring
problems and providing remediation plans as well as permanent resolutions
.
Automation Advocate in streamlining operations by automating repetitive tasks, increasing efficiency across the board.
What
We’re
Looking For:
Monitoring Tools Expertise: Typically required more than 10 years of experience as a network monitoring engineer managing monitoring tools such as
LogicMonitor
,
NetBrain
,
ThousandEyes
,
BigPanda
, Dynatrace and/or various types of logging solutions (Amongst all name of tools mentioned, good years of experience with
Netbrain
product would be advantageous)
Networking Proficiency: Strong networking knowledge at the CCNP level (certification would be
advantageous
but not mandatory)
Project Experience: Proven
track record
of working on complex projects
Technology Savvy: Broad understanding of various networking technologies and their orchestration
Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives
Ability to create clear and concise presentations for management,
stakeholders
and executives
Ability to coordinate work tasks with others for
timely
completion and to avoid potential setbacks
Ability to articulate complex and technical ideas accurately and clearly
Ability to adapt current work processes to meet emerging needs and the ability to evaluate
new ideas
and proposed methods for practicality and ease of implementation
Service Management Insight: Solid understanding of service management principles and ITIL practices
Global Perspective: Experience working in an international environment
Qualification and Experience:
Bachelor's degree from an accredited educational institution or equivalent corporate working experience
Familiarity with key components and best practices of Observability
Proficiency
in analytical tools like Excel, Dataiku, Spotfire and
PowerBI
Basic scripting skills in Python and Ansible
Familiarity with Syslog, log collection, and analytics
Passionate about data and good data evangelist
Knowledge of Infrastructure as Code (
IaC
) and Network as a Service (
NaaS
)
Who we are:
We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.
What we look for:
Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.
#HYDIT2025
Required Skills:
Availability Management, Change Controls, Incident Management, Management System Development, Problem Management, Quality Assurance (QA), Service Delivery, SLA Management, Software Configurations, Software Development Life Cycle (SDLC), Testing
Preferred Skills:
Current Employees apply
HERE
Current Contingent Workers apply
HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
06/19/2026
*A job posting is effective until 11:59:59PM on the day
BEFORE
the listed job posting end date. Please ensure you apply to a job posting no later than the day
BEFORE
the job posting end date.
Requisition ID:
R400839