Senior Solutions Engineer

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. At Logitech, we believe in being Open and Ourselves —bringing our authentic selves to work every day and embracing transparency in everything we do. We are Humble and Hungry , continuously learning and pushing boundaries to create meaningful impact. We Collaborate and Challenge each other to find the best solutions while maintaining respect and trust. We Decide and Do , taking ownership of our actions to move quickly and make a difference. And we are committed to Equality and the Environment , ensuring that diversity, sustainability, and inclusivity are at the heart of how we innovate and grow. The Solutions Engineering Team and Role: The Solutions Engineering (SE) team at Logitech for Business (L4B) is a group of passionate technologists dedicated to driving customer success. We work closely with sales teams, customers, and partners to ensure that Logitech’s Video Collaboration and workspace solutions are well understood, effectively implemented, and deliver real-world impact. Our SEs bridge the gap between technology and business by providing deep technical expertise, engaging in solution design, and delivering hands-on demonstrations. We collaborate cross-functionally with Sales, Product, and Marketing teams to position Logitech’s technology effectively, solving real challenges in hybrid work, video collaboration, and IT/AV integration. The Senior Solutions Engineer is a senior technical leader responsible for driving complex enterprise engagements from discovery through technical win. This role partners closely with Sales, customers, and internal cross-functional teams to lead solution design, manage evaluations, navigate competitive situations, and maintain momentum in strategic accounts. This role is designed for an experienced presales professional who can operate comfortably with executive stakeholders while also going deep with IT, security, AV, and workplace technology teams. The right candidate brings strong technical judgment, disciplined follow through, and the ability to lead customer situations independently across multiple concurrent enterprise opportunities. Success in this role depends on strong discovery, practical solution design, clean execution of PoCs, credible communication, and clear ownership when customer issues or escalations threaten trust or revenue. This role is not limited to standard demos or guided technical support. It requires senior-level ownership, sound judgment, and the ability to drive progress in complex enterprise customer situations. This role is designed for a field-facing senior SE who can operate independently across a broad enterprise territory, balancing customer engagement, rep partnership, technical validation, and strategic account momentum. Location: Logitech is proud to support a Hybrid/Remote Work Culture. This is a full-time remote position based out of a home office within the Southeast region. Candidates should be located in or near the Atlanta, Tampa, or DC metropolitan area to support practical access to customers and major travel corridors. Exceptional candidates from nearby Southeast markets may also be considered. Your Key Contributions: Enterprise Customer Strategy & Technical Leadership: Lead complex enterprise engagements across discovery, solution design, technical validation, and decision support Guide customer conversations across IT, security, AV, procurement, and end-user workflow stakeholders Translate customer requirements into practical technical plans that align with real deployment standards and constraints Develop trusted relationships with customer stakeholders by maintaining clear ownership, follow through, and momentum across active opportunities Competitive Differentiation & Market Positioning: Lead competitive technical conversations and differentiate Logitech clearly in high-value opportunities Address objections with credibility and customer context, not just feature comparison Strengthen account strategy through sound technical judgment and clear communication Solution Design & Proof of Concept Execution: Lead PoCs and technical evaluations with clear success criteria, defined risks, documented outcomes, and decision-oriented next steps Help customers integrate Logitech solutions into enterprise environments with attention to performance, security, scalability, and manageability Provide deployment guidance across enterprise environments, including areas such as certificates, proxy constraints, VLANs, firewall rules, device management, and log-based troubleshooting Align technical recommendations to customer business goals, standards, and operational realities Executive Engagement & Strategic Influence: Engage credibly with IT leadership, AV decision-makers, and executive stakeholders in strategic customer situations Represent Logitech in customer briefings, high-visibility meetings, and select field or industry-facing engagements as needed Surface field insight and customer feedback that help improve product direction, messaging, and technical readiness Cross-Functional Collaboration: Act as a trusted technical advisor to Sales and internal teams Coordinate with Product, Engineering, Support, and Customer Experience when issues affect customer trust, deal momentum, or revenue Maintain strong operating cadence through clear follow-up, defined owners, documented actions, and timely updates Lead or coordinate technical escalations when issues threaten customer trust or revenue, keeping internal teams aligned and customer-facing next steps clear Mentorship & Knowledge Sharing: Mentor other Solutions Engineers and technical specialists Contribute field insight, reusable guidance, and best practices back into the organization Help raise team readiness through practical knowledge sharing and collaboration Qualifications Relevant Experience: Strong background in solutions engineering, technical pre-sales, enterprise IT consulting, or AV solution design. Proven ability to work with large enterprise customers, Fortune 500 companies, or complex IT environments. Extensive experience in enterprise IT infrastructure, AV integration, or collaboration technologies. Demonstrated success in leading technical sales engagements, influencing decision-makers, and driving adoption at scale. Demonstrated ability to lead complex enterprise opportunities from discovery through evaluation and decision Experience operating independently in ambiguous customer situations, with strong ownership and follow through Technical Expertise: Expert-level knowledge in video collaboration solutions (Microsoft Teams, Zoom, Google Meet, Webex). Advanced understanding of enterprise networking (firewalls, VPNs, QoS, VLANs, cloud security). Deep experience with AV system architecture, microphone arrays, room acoustics, and conferencing technology. Familiarity with device management, cloud infrastructure, and API-based integrations. Practical experience troubleshooting or guiding customer deployments involving certificates, proxy environments, firewall rules, device management, and log analysis Communication & Executive Engagement: Strong executive presence with the ability to engage C-level stakeholders and IT leadership. Excellent verbal and written communication skills for presentations, documentation, and technical storytelling. Ability to influence business decisions through data-driven insights and technical expertise. Strong written follow-up discipline, including customer recap notes, action tracking, and clear coordination across internal teams Cross-functional Impact & Strategic Thinking: Proven ability to translate customer challenges into product recommendations and feature enhancements. Experience working with product, marketing, and engineering teams to align technical strategy with business goals. Ability to turn field experience into practical guidance, reusable best practices, and enablement for internal teams Travel Expectations: This role requires regular travel for customer meetings, internal planning, cross-functional collaboration, and strategic field engagement. Up to 50% travel for enterprise customer visits, industry events, and strategic meetings, with frequent in-region customer engagement expected. Professional Development: Expected to stay ahead of industry trends, emerging technologies, and Logitech product advancements. Encouraged to pursue technical certifications in collaboration platforms, networking, or AV technologies. Why Join Logitech? This role offers the opportunity to work with cutting-edge collaboration technology, engage with high-profile customers, and influence product evolution in a rapidly growing industry. At Logitech, you will be part of a culture that values innovation, teamwork, and personal growth—where your contributions have a direct impact on shaping the future of video collaboration and the personal workspace. #LI-CT1 #LI-Remote This position offers an OTE (base+variable bonus) of typically between $ 140K and $ 272K dependent on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills. Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.