Birmingham Regional Centre - Arena Central
Bristol Regional Centre - 3 Glass Wharf
Cardiff Regional Centre - Ty William Morgan
Edinburgh Regional Centre - Queen Elizabeth House
Leeds Regional Centre - Wellington Place
Liverpool Regional Centre - Water Street
Manchester Regional Centre - Three New Bailey
Newcastle Upon Tyne - Benton Park View
Telford - Plaza 1 and 2
Worthing - Teville Gate House
Stratford Regional Centre - Westfield Avenue
Please note, due to workforce controls, Liverpool and Newcastle-upon-Tyne are only available to existing HMRC employees already based in these locations.
Job Summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
We work with leading technologies often supported by the companies behind them - Amazon Web Services (AWS), SAP, SAS, Pega, Azure, and Microsoft Power Platform to name a few, to develop and implement solution designs.
You will be using these technologies and more to architect IT solutions that work on a UK wide scale across all of HMRC’s tax and benefits including Self-Assessment, VAT, Corporation Tax, and Counter-Fraud, as well as designing systems that support all the UK’s international trade.
As the tax authority that collects money to fund our UK public services and provide financial support to the people that need it, almost every individual and business in the UK is a direct customer of HMRC. By joining the Chief Digital & Information Office (CDIO) as a Solutions Architect you will be playing a role in helping define HMRCs technology direction and create IT solution designs that make an impact that really matters on a national scale.
This is a challenging role, and we are looking for people who have the skills and determination and help us to realise our vision.
We believe in supporting the personal development of our staff – and of course, IT is always changing, so we offer extensive tailored training and development opportunities.
Job Description
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
We Are Looking For People Who Can Help Us Rise To Meet The Challenge, So We Want People With The Right Skills, Behaviours And Mindset, People Who:
- Have a fascination in how technology is evolving, and you know the world is changing and want to be a part of that through creating IT solution designs.
- Enjoy being a part of building out technology projects that deliver results.
- Have an interest in, or knowledge of, machine learning and artificial intelligence technologies.
- Can solve real world business problems through creative IT solutions.
- Can work collaboratively as part of a larger team.
If you can answer yes to any of these questions, then these roles may be just what you have been looking for.
We’re bolstering our solution architecture function – working on some of the most complex problems for the UK; simplifying how citizens engage with HMRC, managing the border and driving down on those who try to avoid their obligations for the benefit of our citizens.
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
We Are Looking For People Who Can Help Us Rise To Meet The Challenge, So We Want People With The Right Skills, Behaviours And Mindset, People Who:
- Have a fascination in how technology is evolving, and you know the world is changing and want to be a part of that through creating IT solution designs.
- Enjoy being a part of building out technology projects that deliver results.
- Have an interest in, or knowledge of, machine learning and artificial intelligence technologies.
- Can solve real world business problems through creative IT solutions.
- Can work collaboratively as part of a larger team.
If you can answer yes to any of these questions, then these roles may be just what you have been looking for.
We’re bolstering our solution architecture function – working on some of the most complex problems for the UK; simplifying how citizens engage with HMRC, managing the border and driving down on those who try to avoid their obligations for the benefit of our citizens.
Person specification
Your Responsibilities In This Role Will Include:
- Leading a team of solution architects within one or more strands of IT Change Programmes, setting direction for the team and delivering results.
- Accountability for producing technical IT Solution Designs on projects that align to the HMRC IT Strategy and deliver business outcomes.
- Responsibility for authoring costed design documentation, working closely with business stakeholders and technical architects to create cohesive solutions that meet the business and user needs.
- Working with Delivery Teams and partners to ensure the Solution Design is delivered and implemented.
- Building strong relationships with key business and CDIO partners.
This role may require travel and overnight stays.
Essential Criteria
- You have experience in developing solutions at pace through Architectural Governance and managing architecture risks.
- You have working on multiple significant large scale complex IT change/ transformation programme designs.
- You will be able to pick up new technologies and architecture concepts and styles quickly, understand their strengths and weaknesses and apply that learning.
- You are a collaborative problem solver, working with colleagues to identify root causes allowing you to create and deliver pragmatic IT solutions.
- You have a proven ability to collaborate with stakeholders with a broad spectrum of viewpoints and to document and present their views from an architecture perspective.
Transitional Sites Information
If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
These Sites Are:
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
You will be given more information about what this means at the job offer stage.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.
Technical skills
We'll assess you against these technical skills during the selection process:
- You will give a presentation where your technical capability will be assessed. The topic of the presentation will be disclosed prior to interview.
Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.
How To Apply
Application must include:
- A CV including
- Education
- Professional qualifications
- Full employment history, giving details of key achievements for each role/job
When giving details in your CV you should highlight your experience in line with the essential criteria & technical skills listed in the advert.
You need to include details of the work and projects that you have been involved in, your role, and the outcomes that you delivered.
- Please attach your CV as a separate additional document in either PDF or word format no bigger than 5MB.
- Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
- Please do not include any personal details in your document title.
Further details around what this will entail are listed on the application form.
Sift
At sift your CV will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
The interview will be in 2 phases
Phase 1: You will give a presentation where your technical capability will be assessed. The topic of the presentation will be disclosed prior to interview.
Phase 2: If successful at phase 1 you will be invited back to the 2nd part of the interview where your experience will be assessed further by asking questions against the essential criteria.
Both interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via:
[email protected] – Use the subject line to insert appropriate wording for example – ‘Please re-open my application –
[insert vacancy ref] & vacancy closing date
[insert date]’.
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.
Sponsorship
We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship
The HMRC app can help you with your application
The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.
If successful in your application, you will need your National Insurance number for the onboarding process.
Download the HMRC app now and save your National Insurance number to your digital phone wallet.
How to download the HMRC app and sign up for an account
Download the free HMRC app from the App Store or Google Play store.
If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.
You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.
You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Merit List
After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment team via
[email protected] as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Technical Support
If you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.
Additional Security Information
Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.
Important information for existing HMRC contractual homeworkers
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.
Terms and Conditions
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
New entrants will join on the minimum of the pay band.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :
Recruitment team
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.
In the first instance, you should raise the matter directly via
[email protected] . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.
If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.