TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform. This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases. Core Responsibilities Quality Strategy Develop and continuously improve QA processes Establish testing standards and best practices Create risk-based testing approaches Drive quality metrics and reporting Improve release confidence and production stability Manual Testing Create detailed test plans and test cases Perform exploratory testing Execute regression testing Validate complex business workflows Reproduce and document defects clearly Test Automation Design and implement automated testing frameworks Build and maintain UI automation suites Build and maintain API automation suites Integrate automated testing into CI/CD pipelines Monitor and improve automation coverage and reliability API Testing Test REST APIs using tools such as Postman Validate authentication, authorization, and error handling Create automated API regression suites Analyze API logs and payloads Data Validation & Reconciliation Validate application data against underlying databases Perform data reconciliation between systems Investigate production issues using SQL Verify integrations and ETL processes Build repeatable validation processes Documentation Create and maintain: o Test Plans o QA Processes o Release Validation Checklists o Regression Suites o Status Reports o Defect Documentation Collaboration Partner directly with developers during feature delivery Participate in design and requirements reviews Drive bug triage discussions Communicate quality risks clearly to stakeholders Required Experience Must Have 5+ years QA experience within SaaS products Demonstrated experience owning quality for complex web applications Strong manual testing experience Strong test automation experience Experience testing APIs Strong SQL skills Experience working in Agile environments Excellent written and verbal communication skills Automation Tools Experience with one or more: Playwright Cypress Selenium TestCafe API Tools Experience with: Postman Swagger/OpenAPI REST APIs Data Validation Experience with: SQL Server PostgreSQL MySQL Ability to: Write queries Compare datasets Validate business calculations Investigate data discrepancies Preferred Experience AI-Enabled QA Experience using AI tools to improve quality processes: Examples: AI-assisted test case generation AI-assisted automation creation AI-assisted bug analysis AI-assisted regression identification AI-assisted documentation generation AI-assisted exploratory testing SaaS Experience Experience with: B2B SaaS platforms Enterprise software Multi-tenant applications Authentication / SSO systems Complex business workflows More about Us We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too Job Type: Full-time, Exempt, Remote (East Coast Hours primarily), Some Travel Required Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity
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