Senior Software Engineer II, Infra Engineering (Remote Canada)

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting Optro has a stateless containerized application architecture built on Kubernetes, hosted on multiple cloud platforms and regions, and maintained with our custom automation infrastructure software. Optro is looking for a Senior Software Engineer II specialized in Infrastructure Engineering who has industry experience scaling reliable and secure cloud infrastructure at a global scale. You'll bring end-to-end experience building, designing, and supporting a cloud-based infrastructure stack, and you're comfortable driving infrastructure projects from concept through to production as an individual contributor - taking requirements from QA, Engineering, Technical Support, and others, writing clear design documentation, and producing secure, scalable, robust implementations. You love to collaborate but can also work independently, and you're energized by mentoring fellow engineers and helping shape architecture decisions on the team. Key Responsibilities Architect and implement new cloud infrastructure to enable high-performance SaaS applications globally in the cloud. Drive infrastructure features end-to-end, from design documentation through implementation, rollout, and operational ownership. Build and deliver observability tools and analyze data, working with the application development team to ensure a consistently superb customer experience. Continue to grow automation for infrastructure provisioning, developer efficiency, and internal tooling efficiency. Apply AI-assisted development tools to accelerate IaC, automation, code review, and on-call workflows, while maintaining a high bar for security, correctness, and review discipline. Mentor fellow engineers and contribute to team-wide architecture decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering team to drive better reliability. Collaborate with engineers, designers, and product managers; give and receive feedback well in a dynamic environment. Attributes for a Successful Candidate 5+ years of software development experience, with a track record of taking projects from concept to production Strong software development background with strong expertise in at least one programming language ( Go, Python, TypeScript, or similar) Experience with Docker and running container orchestration systems (Kubernetes preferred) Experience working with cloud services providers ( AWS o r Azure preferred) Experience with Infrastructure as Code and other cloud automation tools (HashiCorp suite) Experience building observability tooling, dashboards, and alerting for monitoring distributed systems Experience designing globally distributed systems in a cloud-based, container-based world Comfort writing clear design documentation and influencing architecture decisions Fluency with AI-assisted development tools (e.g., Claude Code, Cursor, Copilot) and good judgment about when and how to apply them Bonus: open-source contributions or prior experience defining SLOs/SLIs for production services *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote