Senior Software AI Engineer

About the role: Forter is looking for a Senior Software AI Engineer to join a strong and dynamic AI Engineering team . We are the focal point for AI initiatives in Forter, striving to constantly bring innovation and leverage AI capabilities across all company teams and products. Today, AI is central to how Forter operates, across the entire organization. It allows us to move fast and release features at a rapid pace, empowers non-technical Forterians to utilize AI tools for increased efficiency, and provides the backdrop for much of the innovation currently occurring in the company. If this kind of working environment sounds exciting to you, if you understand that Engineering is about building the most effective and elegant solution within a given set of constraints - consider applying for this position. Why should you join us? This is a great opportunity to be at the cutting edge of the AI revolution, helping to shape and build the AI platform for the future. Together, we’ll build infrastructure for autonomous and interactive agents, enact AI guardrails and evaluation frameworks to ensure performance and safety, and implement state-of-the-art
AI and Agentic patterns. This role presents a unique opportunity to enter the AI domain. For those with some experience in AI infrastructure, it offers the chance to grow within a team that is evolving Forter from the AI experimentation phase to building and leveraging AI-powered products. What you will be doing: Design, build, and maintain reusable AI capabilities - including models, tools, APIs, and platforms that power both internal and customer-facing solutions. Develop and maintain our internal MCP server that easily and securely exposes Forter’s vast data stores to AI agents. Create and implement robust evaluation frameworks and AI guardrails to safeguard Forter’s value and ensure model reliability. Establish deep expertise and sustainable AI engineering practices. Promote AI readiness and track adoption across the company to build lasting impact. Build and optimize RAG (Retrieval-Augmented Generation) systems. Take full ownership of projects: from gathering requirements from non-technical internal users to development, deployment, and operation. Act as a consultant and advocate for AI engineering, helping other teams leverage the platforms and tools you build. Partner with teams across Forter to accelerate AI adoption and productization efforts. Who are you? 5+ years of strong backend and server-side development experience, building complex, highly scalable systems. Proven experience with at least one general-purpose language (preferably Python, but not a must). Strong product management skills, with the ability to gather and refine requirements from non-technical internal users. A strong sense of ownership, with some DevOps experience and a willingness to develop, deploy, and run projects end-to-end. Strong familiarity with AI coding tools like Copilot, Cursor, or similar. Experience working with public clouds (AWS / GCP / Azure). Fluent in written and spoken English. It’d be really cool if you also: Are familiar with agentic coding tools like Claude code or Copilot CLI. Have familiarity with Strands Agents (or similar agentic technologies), RAGs, and Bedrock. Have experience with MCP (Model Context Protocol). Are comfortable in a containerized environment. Benefits include: Competitive salary and bonus plan Restricted Stock Units (RSUs) Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023, 2024, 2025 ) Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025 ) Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025 ) Anti-Fraud Solution of the Year at the Payments Awards ( 2024 ) Life as a Forterian: We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at [email protected] . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. 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