Senior Site Reliability Engineer

About Us Circle is building the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand. We’re proud to be a fully remote company of around 200 (and growing!) team members from 30+ countries around the world. We seek exceptional individuals around the world, set them up to do the best work of their lives, and in turn, create a meaningful impact in their own lives. We don't track hours, but we do manage for high expectations very closely. We collaborate across time zones, are highly async, and like to document a lot. Twice a year, we bring the whole company together in beautiful places around the world for our company offsites. So far, we’ve hosted offsites in Turkey, Portugal, Mexico, Thailand, Colombia, Italy, Ireland, and more, with still more to come! Check out our Careers page for more about working at Circle. About the role We're growing fast — and so is the demand on our infrastructure. We're hiring a Senior Site Reliability Engineer to help us scale Circle’s platform with confidence. You'll play a critical role in keeping our systems fast, reliable, and secure as usage climbs. This is a highly impactful, hands-on role for someone who thrives in high-growth environments and wants to build for the long term. What you'll be doing Act as a first responder for system incidents and outages, helping Circle stay highly available and performant Own and evolve our monitoring, alerting, and log management systems Manage and optimize our database infrastructure (including MySQL, Postgres, Clickhouse, and Redis) Maintain and improve our server infrastructure and deployment pipelines Collaborate closely with engineering teams to build scalable, resilient systems Contribute to internal SRE tooling and automation efforts What you'll need to be successful Strong alignment with our values (find our values on our career page if you haven’t read up on them yet) You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5 Deep expertise with AWS and Kubernetes 5+ years of experience in a Site Reliability, DevOps, or Infrastructure Engineering role Proven experience scaling production systems in a high-growth environment (startup or similar) Practical, day-to-day experience using AI tools to improve engineering productivity and outcomes (e.g., copilots, LLM-based debugging, automation, or documentation workflows) You’ve helped scale an early-stage product to 1M+ monthly active users Experience managing incident response and production system outages Hands-on experience with database operations and optimization Familiarity with observability tooling, monitoring, and logging best practices Based in North or South America (AMER region) — this is a requirement for timezone alignment with our team Bonus points Experience with SOC2 compliance or building secure infrastructure Experience with Clickhouse or similar technologies $130,000 - $140,000 USD per year The cash compensation range shown is a starting point. In addition to equity, benefits and perks, your cash compensation is subject to an annual review and increase on a once per year basis. The fun stuff Fully remote: work from anywhere in the world! Autonomy and trust to do your job: we care about outcomes over everything else. Paid time away: all employees are given 35 days of PTO annually. We also offer a paid sabbatical after 5 years. Generous U.S. benchmarked compensation and startup equity no matter where you are in the world.* Awesome medical coverage with 100% coverage for you and your family, or medical reimbursement options where applicable!* Parental leave for parents expanding their family, or just starting one. Home office stipend to help you get up and running. Learning & development stipend to help you level up your professional skills. Annual bonus potential for roles that don't already receive variable income or commission. Company retreats: Twice a year, the Circle team gets together for a fully paid company retreat in incredible places around the world! We’ve had past retreats in Colombia, Portugal, and Mexico, with more planned on the horizon. Check out our Careers page for more. * Your role, location and unique circumstance may affect this. Candidate Safety & Interview Process Notice At Circle, the safety and trust of our candidates is extremely important to us. Unfortunately, recruiting fraud is increasingly common in the job market, and bad actors sometimes impersonate companies or employees. To help protect you, here’s what you can expect from our hiring process: How Our Process Works All applications are submitted through our official applicant tracking system (Greenhouse). If selected to move forward, you may be invited to record a short introductory video, or directly into a live interview. All live interviews are conducted face-to-face over video (Zoom or Google Meet) with a member of the Circle team. We do not conduct text-only interviews. We do not conduct interviews via chat apps or messaging platforms. We do not use AI bots to interview candidates. Official Communication Channels All official communication from Circle will come from [email protected] , or an email address ending in @circle.co or @circle.so. We will never contact you from unofficial domains (such as “.team”, “.careers”, or similar variations). We will never request sensitive personal information early in the process, or ask for payment of any kind. If you receive a suspicious message claiming to be from Circle, please do not respond. We appreciate your vigilance, and look forward to connecting with you through our official channels. Diversity, Equity & Inclusion As a fully-remote international company, diversity is baked into our DNA. Here’s how our CEO, Sid Yadav, frames our hiring mission: “let’s find talent in underserved and under-represented corners of the world, set them up to do the best work of their lives, and in turn, change their life.” To achieve this hiring mission, we offer competitive U.S. benchmarked compensation no matter where someone’s located in the world, and we proactively seek candidates who expand representation of backgrounds, cultures and lived experiences in our teams. Equal Employment Opportunity Circle is an equal opportunity employer and as such, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. If you require any accommodations during the recruitment process, please let us know and we will work with you to meet your needs. How We Use Candidate Data At Circle, we are committed to protecting your personal information. As a job applicant, the personal data you provide to us is collected and processed in accordance with the General Data Protection Regulation (GDPR) in the EU and the California Consumer Privacy Act (CCPA) . This notice outlines the types of personal information we collect, the purpose for collecting it, and your rights. Information We Collect: We collect the following categories of personal information from job applicants: Contact information (such as name, email address, phone number) Employment history and qualifications Education history References and any other information you choose to share with us during the application process Purpose of Collection: We collect this information for the following purposes: To assess your qualifications and suitability for the position To communicate with you during the recruitment process To comply with legal and regulatory obligations Your Rights Under GDPR and CCPA: You have the following rights regarding your personal information: The right to request access to the personal information we hold about you. The right to request the deletion of your personal information, subject to certain legal exceptions. The right to opt out of the sale of your personal information (Note: We do not sell personal information). For more information about how we handle your personal data or to exercise your rights, please refer to our full Privacy Policy . By submitting your application, you acknowledge that you have read and understood this privacy notice.