Senior Quality Co-ordinator (Academic Appeals) - Prague

Senior Quality Co-ordinator (Academic Appeals) - Prague Salary: 52,000 - 62,000 CZK per month Employment type: Permanent Hours per week: 40 Reporting into: Quality Manager Department: Quality & Registry Click here to read the full job description and view our excellent benefits here This role operates on a hybrid working arrangement that will require 1 days travel into our Prague office every 2 weeks. This may fluctuate in line with business requirements. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department : The Senior Quality Coordinator will sit within our Quality and Registry team is the Universities administration hub for our students. It is responsible for a wide range of functions, from governance through to student administration, marking and assessment. The team are also responsible for processing all results and grades for the student’s and produce all certificates that are awarded at the graduation ceremony. About the Role: Reporting to our Quality Team Leader, we are looking for a Senior Quality Coordinator to join our highly skilled and supportive Quality Team. Working in a fast-paced environment, this role presents an exciting opportunity to provide important administrative support and coordination of Arden’s quality assurance and enhancement processes and procedures with a particular focus on Academic appeals. About You: To be successful as a Senior Quality Coordinator you must have: Essential: Degree qualified or extensive relevant work experience Strong Analysis and problem solving capability Stakeholder management skills / experience Strong Administrative and customer service skills Experience of working with database systems and excel reporting spreadsheets or data dashboards Ability to plan, organise and prioritise workloads, to meet specific deadlines in a high-pressured environment. Desirable skills: Experience of working in a Higher Education/Further Education environment. Knowledge of quality assurance or registry processes in an educational context. Experience of working with student record systems or large IT record systems Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! Study any Arden course for free, with a discount for all family and friend ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Plus, other excellent benefits Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Sunday 28 June We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Department Quality and Registry Role Senior Quality Coordinator Locations Prague Remote status Hybrid Working model (Please note, our working models are a non-contractual benefit and can be subject to change) Hybrid Contract Type: Professional Services Contract About Arden University Since 1990, Arden University has reshaped flexible higher education, becoming a beacon for accessible learning. Beginning as a trusted online partner for UK universities, we've transformed into a symbol of online and blended degree courses designed for modern lives. With over 90 career-focused qualifications, validated by prestigious bodies like the British Psychological Society and Chartered Management Institute, our dedication to exceptional education stands strong. Our mission is forward-looking and purposeful. We understand the evolving needs of employers and the global economy, driving us to champion meaningful change. Through our Study Centres in the UK (Manchester, Birmingham, London, Leeds, Nottingham) and Berlin, Germany, we empower a diverse student community to access life-altering degree pathways. At our core lies equity, diversity, inclusion, and belonging, rooted in the belief that education is a force for both individual and collective progress. By seamlessly merging technology and education, we're breaking down barriers and revolutionizing conventional learning models. Join our community of around 1,100 colleagues in shaping a more accessible, inclusive, and brighter future for all. Founded in 1990