Senior Quality Assurance Engineer I (Performance)

Job Description The Senior Quality Assurance (QA) Engineer I is responsible for identifying performance issues, debugging complex application errors, and validating the system under various infrastructure configurations. Additionally, the Senior Quality Assurance Engineer will incorporate those infrastructure configurations into automated test frameworks and test suites. This role requires deep troubleshooting skills to parse logs and stack traces, determining reproducible steps for high-complexity issues, and a strong understanding of what key performance metrics to be analyzing for an application. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities Identifying high-priority performance issues within a complex application environment, including the debugging of errors and parsing of logs and stack traces. This also includes evaluation and implementation of AI-based monitoring and diagnostic tools to accelerate root cause analysis Leveraging Generative AI to accelerate the creation of complex performance scripts and the generation of large-scale synthetic test data Working with other divisions (Support, Sales engineering, etc) to stay up-to-date on the performance of Ignition, and to gather information on common customer setups for the variety of different industries that Ignition is used in Debugging complex issues within the tech stack (Web Browser, Java applications, Mobile applications) in order to analyze resource usage, and creating actionable strategies as a result of the profiling analysis Utilizing tools like Wireshark for traffic filtering and packet analysis to troubleshoot network-related performance issues Using and developing tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform) to simulate various production environments Setting-up and querying SQL databases (MS SQL Server, MySQL) to analyze data integrity and query performance Demonstrating sufficient proficiency in relevant Ignition product areas, and adequately testing all areas Maintaining a proficient understanding of the company, our primary software deliverable and its purpose (Ignition), and our customer base Collaborating with Developers, Product Managers, and QA Generalists to clarify requirements and provide feedback on functionality, usability, and performance Identifying, documenting, and tracking defects using issue tracking tools, ensuring clear communication and resolution processes Staying up to date with industry trends, tools, and technologies to continually enhance testing strategies Breaking down complex performance automation development efforts into simpler phases that can be taken on by less experienced engineers Prioritizing unowned or undesirable work that enables the team to move faster Demonstrating autonomy without sacrificing quality or delivery time; resolving and overcoming medium scale blockers or challenges Working with the Quality Assurance team and adjacent teams to solve performance problems; escalate problems that have wider scope Building relationships with stakeholders which may include customers, product managers, cross-functional partners, and external partners Ensuring that knowledge is shared amongst the team and does not position themselves or others as a single point of failure Resolving impactful performance automation tasks that improve the execution of the Support Division, Training Department, Sales Division, etc Working towards and maintaining an advanced understanding of industries that use Ignition, our customer base, and the purpose of SCADA software Staying knowledgeable about the company, its values, each division's contributions, and the company's industry contributions Helping junior engineers with issues and support them with their technical growth Improving team strength by advising managers and other leaders with insights and recommendations Requirements Bachelor’s degree in Computer Science/Engineering OR at least 4 years experience working in a related field Must have at least 5+ years of experience in a test automation engineering role focused on performance testing Performance testing experience in the following areas: Proficiency in tools like JMeter, K6, or Gatling Experience with APM tools like Grafana/Prometheus Strong understanding of HTTP/HTTPS protocols and REST APIs Strong programming knowledge and proficiency with at least one language, including understanding of functions, conditional statements, and intermediate/advanced object oriented concepts (Python, Java/JavaScript, TypeScript, C#, C++) Strong troubleshooting skills within a complex application environment, including debugging of errors, identifying performance issues, parsing of logs and stack traces, and determining reproducible steps for issues Experience with coding in at least one modern IDE (Eclipse, IntelliJ IDEA, PyCharm) Thorough understanding of the SDLC (Software Development Lifecycle) and each of the phases Strong proficiency with source control management systems, such as Git, and common usage (clone and checkout of repositories and specific branches, commits and merge conflicts) Experience with setup and querying of SQL databases (MS SQL Server, MySQL, similar) Familiarity with Windows, Linux (Ubuntu), and macOS platforms, including working from the command line, and debugging issues with applications running as a service Proficient with deploying applications using virtualization software (VMWare, Docker Desktop, Kubernetes), including creating images, debugging running containers, and use of persistent data (volumes) Strong experience with bug tracking systems and writing proper bug reports Skills not required, but a plus: Experience using agentic AI in support of software quality activities, utilizing strategic implementation and proper governance. Experience with tools for quick application development and infrastructure deployment (Docker, Vagrant, Terraform, similar) Debugging of Java platform and Swing/JavaFX applications using JProfiler (or similar profiling tool) Experience with Maven and Gradle build tools, especially in coordinating builds with automated testing Configuring continuous integration/continuous development servers (Jenkins), including creating and maintaining jobs/pipelines Familiarity with manufacturing industry and HMI/SCADA software About Us Who are we? Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles , we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance Paid Time Off: Receive paid holidays, vacation, and sick time 401k with Match: Save for the future with our company-matching 401k program World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire Additional Information At this time, we are unable to offer employment for individuals located outside of the United States and/or those who require sponsorship for employment visa status (e.g., H-1B visa status). We know you've got a lot of options when seeking an employer where your skills and talents will shine, so we really appreciate that you considered us. Inductive Automation, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, and status as a protected veteran or individual with a disability. Verification of US employment eligibility required.