Senior QA Manager - Star Trek Fleet Command

Scopely is looking for a Senior QA Manager to join our Star Trek Fleet Command team within our Midcore division, in Barcelona, Dublin, or the UK, on a remote basis. At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market. What You Will Do Reporting to the Executive Producer, you will adapt, build upon, and direct all QA operations for Scopely’s exciting flagship title, Star Trek Fleet Command (STFC). Overseeing both internal and external teams/studios, you will be responsible for devising the QA strategy, managing resources, and administering and coordinating tools while working closely with the Senior Leadership team to align on big picture goals and direction while championing a culture of quality throughout the business. As part of the Scopely family, you will represent STFC’s quality efforts and work closely with our sister companies to maximise efficiency and make use of all available facilities, whilst ensuring our core fundamentals of “Quality First” are always upheld. You will help shape the future on how we continue to iterate to success, and evolve the way we work. Manage the STFC QA Leadership team, spanning all areas of the project Define and execute department strategy, striving for continuous improvement within a fast paced & changing environment. Proactively drive and educate the business wide importance of a Culture of Quality, helping to deliver its presence in all that we do. Build on existing team metrics for measurement of quality and operational excellence, always looking at how we can improve. Drive and coordinate our 3rd Party offshore QA team, communicating clear expectations and identifying areas for improvement, accompanying these with suggested solutions and support. With the Executive Producer, plan, build and work to an Annual Operating Plan within the QA department, based on project movement and growth. Ensure STFC releases are always of the highest standard, both in terms of defect mitigation & user experience. Investigate if and when serious issues make it into the Live environment, plugging gaps and helping mitigate future occurrences What We're Looking For Exceptional leadership and managerial skills with proven experience Excellent verbal / written communication and an excellent attention to detail Excellent time management, accountability and organisational skills An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met Proactive, enthusiastic and self-motivated Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines High level commercial awareness with an understanding of business priorities and goals Comfortable travelling on occasion to offshore team locations Exceptional reporting capabilities Extensive knowledge of JIRA and/or similar bug-tracking systems Please ensure that the résumé/CV you attach is written in English. At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure! About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/ . Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @ scopely.com . Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact [email protected]. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice . Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.