Senior Project Manager, Agile Marketing

WHO WE ARE Headquartered in Nashville, Tennessee, Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. The Role We are looking for a Senior Project Manager, Agile Marketing, to join our marketing team and serve as the operational backbone of how we plan, prioritize, and deliver work. This is not a traditional project manager role, and it is not a role inheriting a finished system. You will have the opportunity to build the agile practice from the ground up and then run it. As the team's Scrum Master, process architect, and cross-functional connector, you will design the workflows, configure the tooling, establish the ceremonies, and create the cultural habits that transform how our marketing team operates. Once built, you will own and continuously improve that system — ensuring our marketing function operates with the speed, transparency, and adaptability that today's AI-driven compliance market demands. This role will report to the Chief Marketing Officer and is designed for someone who is energized by a blank page, comfortable with ambiguity in the build phase, and disciplined enough to hold the system accountable once it is running. What You'll Do Build the Agile System, Then Run It Assess the current state of marketing operations and design a Scrumban framework tailored to Ncontracts' team structure, content cadence, and cross-functional dependencies. Select, configure, and implement a unified work management platform migrating the team to a central platform (currently on Wrike and Monday.com ). Establish intake processes, backlog structure, sprint rhythms, and ceremony cadences from scratch, then facilitate them week over week. Coordinate tiered review and approval processes across Marketing, Product, Legal, and Compliance, ensuring the right stakeholders are engaged at the right stage without creating bottlenecks. Train and coach the marketing team on agile principles and practices, building the habits and mindset that make the system self-sustaining. Agile Operations and Sprint Management Own and facilitate the full Scrumban cycle including daily standups, sprint reviews, and retrospectives, keeping the team focused and unblocked. Manage and maintain the marketing backlog, ensuring stories and briefs are well-defined, prioritized, and sized before each weekly intake meeting. Track sprint velocity, capacity, cycle time, and throughput, using data to continuously improve team performance. Implement pre-commitment mapping, providing advance notification and lead time to stakeholders, to surface cross-team dependencies before they become sprint blockers. Serve as the primary liaison between Marketing and stakeholders in Sales, Product, Legal, and Compliance, proactively surfacing dependencies and clearing blockers before they impact sprint commitments. Build and maintain real-time visibility dashboards that align every team member with shared enterprise outcomes and pipeline KPIs. AI and Workflow Innovation Lead the marketing team's adoption of AI tools across brief writing, content production, campaign operations, and workflow automation — evaluating new tools quickly and building team habits around the ones that deliver. Design and maintain automated approval workflows that run creative and brand reviews in parallel while preserving sequential compliance sign-off. Identify opportunities for multi-step workflow automation as the team's AI maturity grows, advancing from task-level tools toward more connected, autonomous processes over time. Measurement and Continuous Improvement Drive the team's shift from activity metrics to outcome metrics, reporting on what drives pipeline and revenue impact— not just what gets produced. Track and report the adoption of AI to increase creative and content throughput, and revenue impact. Translate retrospective findings into measurable process improvements sprint over sprint. What You Bring Required 5+ years of experience as an Agile Project Manager, Scrum Master, or Marketing Operations Project Manager. Demonstrated experience standing up an agile practice — not just inheriting one — including tooling selection, process design, and team onboarding. Hands-on experience facilitating Scrum, Kanban, or Scrumban for a marketing, content, or demand generation team. Proven ability to manage cross-functional dependencies across internal functions including Marketing, Legal, Product, and Sales. Fluency with modern project management platforms ( Monday.com , Wrike, Workfront, or equivalent) and the ability to configure workflows, boards, and dashboards. Strong data orientation — comfortable tracking sprint metrics, KPIs, and presenting performance trends to leadership. Working fluency with AI tools in a professional setting, including prompt engineering, workflow automation, or AI-assisted content production, with the ability to evaluate new tools and drive team adoption. Strongly Preferred Scrum Master or Project Management certification (CSM, PSM, PMP) or equivalent agile training. Experience in B2B SaaS, fintech, or financial services marketing. Hands-on experience implementing multi-step automation pipelines within a marketing or operations function, with measurable results in throughput or cycle time WE OFFER ALL FULL-TIME TEAM MEMBERS: A fun, fast-paced work environment Responsible PTO Plan that meets or exceeds state and local medical and family leave laws 11 paid holidays Community and social events to keep you connected and engaged Mental Health Benefits Medical, Dental and Vision insurance Company-paid Group Life Insurance, Short- and Long-Term Disability Flexible Spending Account & Health Savings Account Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice Pet Insurance 401 (k) with company match with eligibility on Day 1 of employment 2 Paid Volunteer Time Off Days And much more! *Part-Time, Temporary, Contractor, and Intern positions are not eligible for company benefits, including paid time off, health insurance, and other employee benefit programs. AAP/EEO Statement Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.