Senior Product Manager/Product Manager - Platform

About Wati Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels. Our Platform & AI Capabilities Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships. Our Backing & Partnerships Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration. About the Role Wati is growing rapidly and we are looking to hire a Senior Product Manager to help scale our product offerings and work with our product and engineering teams to develop and execute our shared product vision. We are looking for extremely entrepreneurial PMs who value moving quickly. If you have demonstrated experience building APIs & MCPs, understand developer communities, have empathy for both consumers and businesses and want to unlock the potential for messaging to serve millions of customers, we would be excited to hear from you. This will be an opportunity for you to build experiences that thousands of small businesses use on a daily basis, and to be a key part of this high growth journey. What you’ll do: - Own the product strategy and roadmap for building native integrations, strong APIs and an Agent friendly platform - Identify high-impact integration and ecosystem opportunities by analyzing developer needs, Agent behaviours, partner platforms, and competitive landscapes - Work closely with engineering to define APIs, SDKs, auth, and extensibility primitives that scale and are easy to adopt - Build a product-led partnerships strategy that turns integrations into a repeatable demand and revenue channel - Lead 0→1 and early-scale experiments for new integrations, marketplaces and communities; measuring adoption, activation, and revenue impact - Collaborate with sales, partnership and marketing teams to launch, position, and grow integrations and drive adoption amongst developer communities - Synthesize learnings and present clear recommendations to leadership Experience as a Senior Product Manager at a scale or growth-stage company, ideally on developer, platform, or ecosystem products Strong technical product judgment; comfortable working with AI platforms, APIs, MCPs, integrations, LLM tooling, and developer and agentic workflows Track record of launching new platforms and iterating based on real usage and data Ability to operate with ambiguity while building systems that scale Data-driven mindset with clear communication and stakeholder management skills Nice to have: Experience at a startup or high-growth scaleup Coding or SQL experience — you don't need to ship code, but you can read it and get your own answers from data Familiarity with the messaging, CPaaS, or WhatsApp ecosystem Bachelor's in Computer Science or a related technical field