Senior Product Manager - Operations (m/f/d)

JOIN OUR TEAM As Senior Product Manager , you will join our Technology team to drive the efficiency of Westwing’s supply chain and fulfilment operations across Europe. Operating at the intersection of business and technology, you will partner with senior stakeholders to translate operational strategy into scalable product solutions, including warehouse, order, and delivery management systems. In this role, you will directly impact operational excellence and cost efficiency by shaping the systems that power our end-to-end processes, from initial sourcing to final customer delivery. This position is permanent and based in Munich . WHAT YOU'LL DO Collaborate closely with stakeholders across Sourcing, Logistics, Warehouse, and Operations teams to define and own the product roadmap for Supply Chain & Fulfilment systems Own and drive measurable business outcomes aligned with company OKRs and operational performance targets Lead the end-to-end product lifecycle for internal operational products, from prioritisation and delivery to rollout and continuous improvement Drive product discovery to identify automation and optimisation opportunities, leveraging AI and emerging technologies to innovate across the supply chain Foster cross-functional collaboration with engineering, data, and design teams to ensure the high-quality, scalable, and timely delivery of product initiatives Translate operational needs into clear functional specifications while defining the KPIs required to drive continuous data-led optimisation Make build vs. buy decisions based on speed, scalability, and long-term impact to the business Prepare product proposals, business cases, and strategic recommendations to support decision-making and secure stakeholder buy-in YOU COME WITH 5+ years of experience in product management within e-commerce, retail, or logistics, with a solid understanding of fulfilment, warehouse, and systems such as OMS, WMS, or ERP Proven track record of evaluating and integrating SaaS solutions and external vendors within a complex system landscape Hands-on experience with Agile product development methodologies and leading cross-functional delivery teams Proficiency in Excel and SQL, combined with practical experience using AI tools to accelerate research, documentation, and prototyping Strong analytical mindset with a passion for using data to distinguish between what technically works and what truly scales Extensive experience in project management, business analysis, and driving continuous process improvements Fluency in English paired with e xcellent communication and influencing skills, with the ability to manage stakeholders across all functional and management levels WHY WESTWING If you are looking for a place where ambition meets creativity, where ideas turn into impact fast, and where people are trusted to grow - you have found it. At Westwing, we’re building the Superbrand in Design with a team that’s shaping the future of beautiful home & living. Here is what you can look forward to: • A high-performance culture built on trust, feedback and collaboration • An inspiring, international environment that empowers you to think big, take ownership, and grow beyond your comfort zone • A flexible hybrid setup with 3 office days per week - because strong connections and quick collaboration make great ideas happen • Work-from-anywhere opportunities for up to 4 weeks per year - as fresh perspectives spark bold ideas • 30 days of paid holiday to rest, recharge, and come back ready to create • A beautiful, centrally located, dog-friendly office with inspiring spaces, a sunny terrace, and good food - designed for moments that energise and connect • Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers • Wellbeing support through mental health resources, sports memberships, and preventive care • Sustainable mobility options with discounted public transport and JobRad - moving with purpose and care for the planet • Support for working parents, including our on-site Westwing Wichtel daycare and a partnership with multilingual provider Elly & Stoffl • One annual Social Impact Day to give back to a cause you care about - because being human is our true superpower • Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest ABOUT US Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 507 million in 2025. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity. Department Technology