Senior Network Manager

The Senior Network Manager is responsible for leading the strategy, stability, security, and continuous improvement of Bob’s enterprise voice and data networking environments across corporate, retail, and distribution operations. This role combines hands-on technical expertise with people leadership to ensure reliable network performance, successful project execution, and exceptional service delivery. This leader will oversee network engineering operations, manage internal and offshore resources, support escalated technical issues, and partner cross-functionally to deliver scalable and secure infrastructure solutions that support business growth. Work environment may include a combination of in-office and remote work based on business needs. This role participates in on-call escalation support and may require occasional off-hours work and travel for deployments, cutovers, or operational support. What You’ll Bring to Bob’s At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, leadership capabilities, strategic thinking, operational excellence, and customer-focused problem solving. If you thrive in fast-paced environments, enjoy mentoring technical teams, and are passionate about building secure, scalable network solutions, this is an exciting opportunity to make a meaningful impact. Key Skills for Success Core Competencies & Expertise Enterprise networking expertise including LAN/WAN, routing, switching, wireless, SD-WAN, and network security Strong troubleshooting and escalation management skills within complex enterprise environments Experience supporting Cisco-based infrastructure including routing, switching, firewalls, voice, and collaboration technologies Ability to lead network operations while balancing project delivery, operational priorities, and service levels Leadership experience managing technical teams including hiring, coaching, mentoring, workload planning, and performance management Knowledge of Layer 3 networking protocols including BGP, OSPF, and EIGRP Experience managing secure connectivity solutions including VPNs, firewalls, and disaster recovery networking Ability to oversee network monitoring and management platforms to proactively identify and resolve issues Vendor and service-provider management experience including SLA oversight, escalations, procurement, and lifecycle planning Strong communication skills with the ability to translate technical concepts for business stakeholders Experience supporting geographically dispersed environments and coordinating cross-functional initiatives Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously Preferred Competencies & Skills Experience with Cisco Call Manager, SIP trunking, video conferencing, and contact center ecosystems Exposure to public cloud networking concepts including AWS, Azure, or GCP Knowledge of network automation, process improvement, and infrastructure optimization strategies Experience supporting retail, multi-site, or large-scale enterprise environments Familiarity with ITIL or service management frameworks Ability to develop technical standards, documentation, and operational best practices Proficiency with Microsoft applications including Visio for documentation and design artifacts Who We Are At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement. Benefits & Perks Competitive Medical, Dental, and Vision Insurance Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday! 401(k) Profit Sharing Plan with a generous company match Pet Insurance and employer-paid Life Insurance options Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways Employee Discount starting on Day 1, plus exclusive partner discounts And so much more! Our Culture & Core Values At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other! Minimum Qualifications 5+ years of enterprise networking experience supporting complex environments 3+ years of hands-on network engineering experience including routing, switching, wireless, and security 2+ years of voice or collaboration technology experience 2+ years of direct people leadership or formal supervisory experience Experience leading technical projects and coordinating cross-functional initiatives CCNA Enterprise certification required Bachelor’s degree in Computer Science, Engineering, Business Management, related field, or equivalent experience preferred Master’s degree preferred Physical Demands Ability to sit, stand, walk, and use a computer for extended periods Ability to lift and move equipment up to 50 lbs with or without assistance Ability to access network, telecom, and data center environments as needed Diversity is a Core Value at Bob’s At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve. It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: $123,000 - $155,000 It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.