Description
At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?
Primary Responsibilities:
The Sales Development organization is a critical engine for pipeline creation and go‑to‑market execution. The SDR Manager plays a pivotal leadership role, responsible for translating strategy into daily execution while developing high-performing SDR talent.
This role is ideal for a leader who enjoys building systems, enforcing standards, and coaching to outcomes. The right person will influence pipeline results, improve execution quality, and help scale consistent, repeatable SDR performance across inbound and outbound motions.
Requirements:
2+ years of experience managing and coaching Sales Development or inside sales teams
Proven ability to drive pipeline through disciplined execution and accountability
Strong coaching skills with a focus on call quality, messaging, and conversion performance
Data-driven mindset with comfort analyzing dashboards, activity metrics, and funnel performance
Experience working cross-functionally with Sales, Marketing, and Revenue Operations
Excellent communication skills with the ability to set expectations clearly and directly
High ownership mentality and bias toward action
Ability to come into the Austin office four days a week (Monday - Thursday).
Desired Skills:
Familiarity with SDR productivity and engagement platforms (e.g., Outreach, Nooks, Sales Navigator, 6sense)
Strong Salesforce (or CRM) experience with reporting and pipeline tracking
Background in B2B SaaS or complex sales motions
Experience managing both inbound and outbound SDR motions
Ability to influence without authority and navigate change effectively
Upland Software (Nasdaq: UPLD) is the intelligence layer that unifies and contextualizes enterprise knowledge, content, and data, turning isolated information into actionable outcomes for every human and agent. More than 1,100 enterprise customers rely on Upland's deep domain expertise to unlock the full value of their AI and agent-driven operating models, driving measurable outcomes across customer experience, employee productivity, and regulatory compliance. For more information, visit
www.uplandsoftware.com
.
Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.
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